Learn how to automate WhatsApp messages using Pabbly Connect with this detailed tutorial. Perfect for businesses looking to enhance customer communication. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Introduction to WhatsApp Automation Using Pabbly Connect

WhatsApp is now a powerful tool for businesses, enabling WhatsApp automation through Pabbly Connect. This automation allows businesses to send messages automatically to customers, enhancing communication efficiency.

With Pabbly Connect, businesses can automate various processes, such as sending order confirmations or appointment reminders. For instance, a dental clinic can send reminders for appointments, improving customer satisfaction.

2. Setting Up Pabbly Connect for WhatsApp Automation

To start with WhatsApp automation, visit the Pabbly Connect website and sign up for a free account. This account gives access to automation features, allowing you to create workflows efficiently.

  • Go to Pabbly.com/connect and click on ‘Sign Up for Free.’
  • Once registered, log in to access your dashboard.
  • Click on the ‘Create Workflow’ button to start setting up your automation.

After logging in, you will be directed to the dashboard of Pabbly Connect. From here, you can create workflows that integrate WhatsApp with other applications, enhancing your business automation.

3. Creating a Workflow in Pabbly Connect

To create a workflow, select the applications you want to integrate. In this case, you will choose Google Forms as the trigger application and WhatsApp via WTI as the action application. This setup allows you to send WhatsApp messages automatically when a form is submitted. using Pabbly Connect

Start by naming your workflow, such as ‘Send WhatsApp Message on Form Submission.’ Next, set Google Forms as the trigger application and choose the event as ‘New Response Received.’ This action will initiate whenever a new form submission is captured.

4. Connecting Google Forms to Pabbly Connect

After selecting Google Forms, you will need to connect it to Pabbly Connect. Copy the webhook URL provided in the Pabbly dashboard and paste it into the Google Forms add-on to establish the connection.

  • Open your Google Form and navigate to Extensions > Add-ons > Pabbly Connect Webhooks.
  • In the add-on, select ‘Initial Setup’ and paste the copied webhook URL.
  • Set the trigger column to the last column of your form data, typically the final data field.

Once the setup is complete, every new form submission will be captured by Pabbly Connect, allowing it to trigger the WhatsApp message sending process seamlessly.

5. Sending WhatsApp Messages Automatically

To send WhatsApp messages automatically, set WTI as the action application in Pabbly Connect. Select ‘Send Template Message’ and connect your WTI account using the API endpoint and access token from your WTI account.

Map the required fields such as WhatsApp number and message content. The message can include dynamic data from the form submission, allowing for personalized communication with customers.

Once everything is set up, save your workflow. Now, every time a new form submission occurs, Pabbly Connect will automatically send a WhatsApp message to the specified number, including any necessary files or information.

Conclusion

In conclusion, using Pabbly Connect for WhatsApp automation can significantly enhance business communication. By automating message sending processes, businesses can improve response times and customer satisfaction effectively.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.