Learn how to integrate Stripe and WhatsApp using Pabbly Connect with our detailed tutorial. Discover the top 5 automation examples for seamless communication. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Integrate Stripe with WhatsApp for Payment Notifications

In this section, we will explore how to use Pabbly Connect to send WhatsApp messages for new Stripe payments. This integration allows you to notify users immediately after a successful payment. First, access your Pabbly Connect dashboard and create a new workflow.

Set Stripe as the trigger application. Choose the event ‘New Charge’ to initiate the workflow when a new payment is captured. Then, select WhatsApp Cloud API as the action application to send a notification. This setup ensures that every time a payment is made, a confirmation message is sent to the customer.

2. Get WhatsApp Messages for New Stripe Customers

Using Pabbly Connect, you can also receive WhatsApp messages when a new customer is added in Stripe. This is beneficial for keeping track of your customer base. Start by setting Stripe as the trigger application and selecting the event ‘New Customer’.

  • Trigger Application: Stripe
  • Event: New Customer
  • Action Application: WhatsApp Cloud API

After configuring the trigger, set up WhatsApp Cloud API as the action to send a message to your admin or team. This integration helps streamline customer management and ensures timely follow-ups.

3. Deliver Files via WhatsApp After Stripe Payments

Another great feature of Pabbly Connect is delivering files through WhatsApp after receiving payments in Stripe. This is particularly useful for sending digital products or receipts. Set Stripe as the trigger with the event ‘New Charge’ to initiate this workflow.

Next, configure WhatsApp Cloud API as the action application. In the message setup, attach the file you want to send, such as a PDF or an image. This way, once a payment is processed, customers receive their purchased files directly via WhatsApp.

4. Send WhatsApp Messages for Failed Stripe Payments

To enhance customer service, use Pabbly Connect to notify users about failed payments. This integration ensures that both the user and admin receive updates when a payment fails in Stripe. Start by setting Stripe as the trigger application and selecting the event ‘Payment Failed’.

  • Trigger Application: Stripe
  • Event: Payment Failed
  • Action Application: WhatsApp Cloud API

Configure WhatsApp Cloud API to send a message detailing the failure to both the user and the admin. This proactive approach allows for quick resolution of payment issues.

5. Notify Users of Refunds via WhatsApp

Finally, automate refund notifications using Pabbly Connect. This is critical for maintaining transparency with your customers. Set Stripe as the trigger application and select the event ‘Refund Created’.

Then, choose WhatsApp Cloud API as the action application to send a message informing the user about the refund. This integration keeps customers updated and enhances trust in your payment processing system.

Conclusion

In conclusion, integrating Stripe with WhatsApp using Pabbly Connect can significantly improve your business communication and customer service. By automating notifications for payments, refunds, and new customers, you can streamline operations and enhance user experience.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.