Learn how to integrate Shopify with WhatsApp using Pabbly Connect to send order notifications efficiently. Step-by-step guide included. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Shopify and WhatsApp Integration

To start sending Shopify order notifications via WhatsApp, you need to set up Pabbly Connect. This platform allows seamless integration between Shopify and WhatsApp. First, create a free account on Pabbly Connect if you haven’t done so already.

Once logged in, navigate to the dashboard. Here, you will find the option to create a new workflow. Click on ‘Create Workflow’ and give it a name, such as ‘Shopify to WhatsApp Integration’. This is where you will define the actions and triggers for your integration.

2. Connecting Shopify with Pabbly Connect

In this section, you’ll connect your Shopify account to Pabbly Connect. Start by selecting Shopify as your trigger app. You will then see a prompt asking for the trigger event; choose ‘New Order’. This event will trigger notifications when a new order is placed in Shopify.

  • Log in to your Shopify account.
  • Copy your Shopify API key and password from the Shopify admin panel.
  • Paste these credentials into Pabbly Connect when prompted.

After entering the required information, test the connection to ensure that Pabbly Connect can successfully fetch data from your Shopify account. If successful, you will see a confirmation message, allowing you to proceed to the next step.

3. Integrating WhatsApp with Pabbly Connect

Next, you will integrate WhatsApp with Pabbly Connect. Select WhatsApp as the action app. You will then choose the action event, which should be ‘Send Message’. This will allow you to send a notification message to customers through WhatsApp when a new order is placed.

Configure the WhatsApp message by filling in the necessary details. This includes the phone number of the customer, which you can retrieve from the Shopify order data. You can also customize the message content to include specific order details, such as the product name and order number.

4. Finalizing the Integration Workflow

After setting up both Shopify and WhatsApp in Pabbly Connect, it’s time to finalize the integration. Review all the settings to ensure everything is configured correctly. You can add additional filters or conditions if needed, such as only sending messages for certain products.

Once you are satisfied with the setup, click on the ‘Save’ button to save your workflow. You can also turn on the workflow to activate it. This will start sending WhatsApp notifications automatically whenever a new order is placed in Shopify.

5. Testing the Shopify and WhatsApp Integration

Testing is crucial to ensure that your Pabbly Connect integration works as intended. Place a test order in your Shopify store to trigger the workflow. Check the WhatsApp account specified in the integration to see if the order notification is received.

If the message does not arrive, revisit the Pabbly Connect dashboard to troubleshoot any issues. Ensure that the API keys are correctly entered and that the workflow is active. Once confirmed, your integration should be fully operational, sending notifications seamlessly.

Conclusion

In this tutorial, we covered how to integrate Shopify with WhatsApp using Pabbly Connect to send order notifications. By following these steps, you can automate your order notifications effectively. This integration enhances customer communication and streamlines your order process.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.