Setup Shopify Abandoned Cart Recovery via SMS with Pabbly Connect

Learn how to set up Shopify abandoned cart recovery via SMS using Pabbly Connect in this detailed tutorial. Step-by-step guide included. Transform complex automation concepts into accessible, actionable steps that eliminate unnecessary manual work while maximizing existing application capabilities.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Shopify Integration

To set up Shopify abandoned cart recovery via SMS, you first need to access Pabbly Connect. Start by visiting the Pabbly website and logging into your account. If you don’t have an account, you can create one for free in just a few minutes.

Once logged in, navigate to the dashboard. Here, you will find the option to create a new workflow. This is essential as it allows you to integrate Shopify with SMS sending apps like SMS Horizon, ensuring that abandoned cart notifications are sent effectively.

2. Creating a Workflow in Pabbly Connect

In this section, you will create a workflow to manage abandoned cart notifications. Click on the ‘Create Workflow’ button in your Pabbly Connect dashboard. You will be prompted to name your workflow, such as ‘Shopify to SMS Horizon Abandoned Cart’.

• Name your workflow appropriately, reflecting its purpose.
• Choose Shopify as the trigger app.
• Select the trigger event ‘New Abandoned Cart’.

After setting up the trigger, you will connect your Shopify account to Pabbly Connect. This requires your Shopify store’s subdomain and API password, which you can generate from your Shopify admin settings. This connection allows Pabbly Connect to access abandoned cart data.

3. Setting Up Shopify Credentials in Pabbly Connect

To link Shopify with Pabbly Connect, you need to input your store’s subdomain and API password. Begin by navigating to your Shopify admin panel and selecting ‘Apps’. At the bottom, click on ‘Manage private apps’ to create a new app.

When creating the private app, ensure you allow read and write access for both customers and orders. After saving, you will receive an API password that you need to copy and paste into Pabbly Connect. This step is crucial for enabling data transfer between Shopify and SMS sending apps.

4. Integrating SMS Horizon with Pabbly Connect

After successfully connecting Shopify, it’s time to integrate SMS Horizon. In your workflow, add an action step and select SMS Horizon as the action app. You will need to enter your SMS Horizon username and API key to establish this connection.

• Log into your SMS Horizon account to retrieve your API credentials.
• Map the phone number from Shopify data to the SMS sending fields.
• Compose your SMS message, including a link to the abandoned cart.

This integration allows Pabbly Connect to send SMS notifications to customers who have abandoned their carts, encouraging them to complete their purchase.

5. Testing and Activating Your Workflow

Once your workflow is set up, it’s essential to test it. Use the ‘Save and Send Test Request’ feature in Pabbly Connect to ensure that the SMS is sent correctly. Check your SMS inbox to confirm that the message appears as intended.

If the test is successful, you can activate your workflow. This ensures that whenever a customer abandons their cart, they will receive a timely SMS reminder. This automated process significantly enhances customer engagement and recovery rates for abandoned carts in your Shopify store.

Conclusion

In this tutorial, we covered how to set up Shopify abandoned cart recovery via SMS using Pabbly Connect. By integrating Shopify with SMS sending apps like SMS Horizon, you can effectively recover lost sales and improve customer engagement. This streamlined process is essential for any Shopify store owner looking to enhance their sales strategy.