Learn how to send WhatsApp messages to IndiaMART leads using Pabbly Connect. Follow this detailed tutorial for seamless integration and automation. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for WhatsApp Integration

In this tutorial, we will explore how to send WhatsApp messages to IndiaMART leads using Pabbly Connect. This powerful integration platform allows you to automate the communication process with potential customers seamlessly. By connecting your IndiaMART account with WhatsApp via Pabbly Connect, you can ensure timely responses to inquiries, enhancing customer engagement.

The first step is to access Pabbly Connect. If you’re new to the platform, you can sign up for a free account to get started. Once logged in, you can create workflows that automate tasks between different applications, including WhatsApp and IndiaMART.

2. Creating a Workflow in Pabbly Connect

To create a workflow in Pabbly Connect, navigate to the dashboard and click the ‘Create Workflow’ button. Name your workflow something like ‘Send WhatsApp Message to IndiaMART Leads’. This name helps you identify the workflow easily in the future.

  • Click on the ‘Create’ button to initiate the workflow.
  • Select IndiaMART as your trigger application.
  • Choose the trigger event as ‘New Leads’.

After setting up the trigger, Pabbly Connect provides a webhook URL. This URL is essential for connecting your IndiaMART account to Pabbly Connect. Copy this URL as you will need it in the next steps.

3. Connecting IndiaMART to Pabbly Connect

Now that you have the webhook URL, log in to your IndiaMART seller account. Go to the ‘Lead Manager’ section, then select ‘Import/Export Leads’. Here, choose ‘Push API’ and set the source as ‘Other’. Enter ‘Pabbly Connect’ as your CRM name.

  • Paste the webhook URL from Pabbly Connect into the webhook listener URL field.
  • Select a reason for transferring leads, such as ‘I feel that I can permanently save the leads from IndiaMART’.
  • Generate and enter the OTP sent to your phone to activate the API.

After successfully connecting your IndiaMART account, Pabbly Connect will be ready to capture new lead data whenever it arrives.

4. Sending WhatsApp Messages Using Pabbly Connect

Next, you need to set up the action step in Pabbly Connect. Select WhatsApp as your action application and choose the action event as ‘Send Template Message’. This step will enable you to send automated messages to your leads.

To connect WhatsApp to Pabbly Connect, you will need to provide the API key from your WhatsApp account. Navigate to the ‘Manage’ section in your WhatsApp account to find the API key. Copy and paste it into Pabbly Connect to establish the connection.

Enter the campaign name that corresponds to the message template you created. Map the mobile number and lead name dynamically from the trigger data. Click on ‘Save and Send Test Request’ to send a test message.

Once you have completed these steps, Pabbly Connect will send a personalized WhatsApp message to your lead whenever a new inquiry is received on IndiaMART.

5. Conclusion

In conclusion, using Pabbly Connect to send WhatsApp messages to IndiaMART leads automates your communication process effectively. This integration saves time and enhances customer engagement, allowing you to respond instantly to inquiries. By following these steps, you can streamline your workflow and improve your business operations.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.