How to Send SMS Alert on New Form Submissions

Step 1: Sign up to Pabbly Connect

Begin the procedure of connecting JotForm with Twilio by visiting the Pabbly Connect website. Then, hit the ‘Sign-Up Free‘ button available. You can enter your existing Google credentials or simply fill in the registration form to signup.

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Step 2: Access Pabbly Connect

After that, click on the ‘Access Now’ button of the software ‘Connect’ (as shown in the image) amongst the Pabbly applications.

Step 3: Workflow for JotForm and Twilio Integration

(a) Start with a New Workflow

Further, start with creating a workflow to send SMS alert for every new JotForm submission & to do this push the ‘Create Workflow’ button first.

(b) Name the Workflow

Now, name the workflow as per the integration or use-case (for instance: JotForm to Twilio etc). Finally, click on the ‘Create’ button available.

Step 4: Setting Trigger for JotForm to Twilio Integration

To automatically send an SMS alert for the newly added form submissions, you’ll need to set-up a trigger on the new JotForm form submissions and its respective action to send an SMS alert on Twilio using Pabbly Connect.

(a) Select Application you want to integrate

When you click on the create, a page will open up carrying the trigger window.

Pick the ‘JotForm’ app from the ‘Choose App’ drop-down choices.

(b) Select Event & Copy the Webhook URL

Select the event as ‘New Response’ & then copy the given webhook URL.

Step 5: Connecting JotForm to Pabbly Connect

To connect JotForm with Pabbly connect, you’ll need to login into your JotForm account & paste the copied webhook URL after creating a webhook.

(a) Edit a Form

After successfully signing in to your JotForm account, access the form that you want to connect with and click on the ‘Edit Form’ button.

(b) Go to Your JotForm Settings

On the next page, click on the ‘Settings’ option available in the horizontal menu.

(c) Click on Integrations then on Webhooks

On the next page, click on the ‘Integrations’ option from the menu available on your left and then click on the

(d) Paste the Webhook URL

A window asking for webhook details will pop-open.

Firstly, select the event field value as ‘Customer creation’. Secondly, make sure the format here is ‘JSON’. After that, paste the copied trigger URL in the URL field.

Finally, push the ‘Save webhook’ button available at the bottom right corner of the pop-up window.

Step 6: Test the Response in Pabbly Connect Dashboard

As we can see, we are done setting up the trigger for JotForm and Twilio integration. So, let’s test the JotForm trigger by signing up for a test customer.

(a) Capture Webhook Response

To test the set trigger first, remember to hit the ‘Capture Webhook Response’ button on your Pabbly Connect JotForm trigger window.

(b) Copy Form Link from JotForm Dashboard

Now, go back to your JotForm dashboard & click on the ‘Publish’ option from the top horizontal menu. Then click on the ‘Copy Link’ button here.

(c) Fill a Test Form

Paste the copied form link on your browser and fill in the required form details. Lastly, click ‘Submit’ to make a test form submission.

(d) Check & Save Trigger Response

After the JotForm test form is submitted successfully, the Pabbly Connect trigger response will start displaying the test data for the current form submitted.

Remember to save the trigger response as it will be used further.

Step 7: Setting Action for JotForm to Twilio Integration

Now, as we have gathered all the necessary information to send an SMS alert on Twilio from JotForm response. We can now proceed to feed this data to perform the Twilio action. After that, a Twilio SMS alert will be sent automatically for every new JotForm customer.

(a) Select Application you want to Integrate

Hit the plus button next to your JotForm trigger.

Select the app to integrate here as ‘Twilio’.

(b) Select Event & Connect with Twilio

Next, select the method as ‘Create Subscriber’.

Lastly, push the ‘Connect with Twilio’ button.

Step 8: Connecting Twilio to Pabbly Connect

Ou next step is to connect Twilio with Pabbly Connect. For this, you need to paste the API Key and API Hash Key from your Twilio account. So, log in to your Twilio account.

(a) Go to Twilio Settings

After logging into your Twilio account, click on the gear icon i.e. settings. Then, click on the API option from the menu that opens-up next.

(b) Authenticate Twilio Settings

Next, the Twilio system will ask you to authenticate your account for settings. So, enter your account password and click on ‘Verify’.

(c) Copy the Account SID & Token

Now, copy the Account SID as well as the API Token from your Twilio account.

(c) Paste the API Keys

In the window that slides-in from the right side of the Pabbly Connect window, paste the copied Client SID and Token. Then, click on the ‘Save’ button.

Lastly, authorize your Twilio account to connect with Pabbly Connect by allowing the system requirements.

(d) Map Fields

Further, map the response values to generate an SMS.

To map a value, click on the menu button (three horizontal lines) next to a particular field.

After that, select the value from the response that you want to map with that respective field.

Similarly, map all the required fields.

(e) Send Test Request

Further, click on the ‘Save & Send Test Request’ button to send a request for creating a subscriber on Twilio.

(f) Check & Save Response

Certainly, you can check the APIs response in the action window. And, if there has been some error while sending the data then the window will start showing you the error.

Finally, hit ‘Save’ to save the action API’s response.

Step 9: Check Response in Twilio Dashboard

Also, you can check an SMS alert from your connected Twilio account.