Learn how to send automated emails for retail business enquiries using SMTP by Pabbly and Google Forms with this step-by-step tutorial. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches. with Pabbly Connect.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Connect for Your Integration

To send emails using SMTP by Pabbly for retail business enquiries, first access Pabbly Connect. This platform enables seamless integration between Google Forms and your email service.

Begin by visiting the Pabbly Connect website. Sign in if you have an account, or create a new one for free. Once logged in, navigate to the dashboard where you can manage your workflows.


2. Creating a New Workflow in Pabbly Connect

Creating a new workflow in Pabbly Connect is essential for automating your email responses. Click on the ‘Create Workflow’ button to initiate the process.

When prompted, name your workflow appropriately, such as ‘Send Emails Using SMTP for Retail Enquiries’. Select the folder where you want to save this workflow. This helps in organizing your workflows efficiently.

  • Click on the ‘Create Workflow’ button.
  • Name your workflow.
  • Select a folder for organization.

After setting up the workflow, you will define the trigger application, which in this case is Google Forms. This integration will allow you to capture form submissions automatically.


3. Setting Up Google Forms as Trigger Application

In your workflow on Pabbly Connect, select Google Forms as the trigger application. This step is crucial as it will initiate the workflow whenever a new enquiry is submitted through the form.

Choose the trigger event as ‘New Response Received’. You will then need to connect your Google account to Pabbly Connect, allowing it to access your form responses. Make sure to select the correct form that you want to monitor for enquiries.

  • Select Google Forms as the trigger application.
  • Choose ‘New Response Received’ as the trigger event.
  • Connect your Google account.

Once connected, select the specific Google Form that captures your retail business enquiries. This ensures that only relevant submissions will trigger email notifications.


4. Configuring SMTP by Pabbly to Send Emails

After setting up Google Forms, the next step is to configure SMTP by Pabbly for sending emails. This is done by selecting SMTP as the action application in your workflow. using Pabbly Connect

Fill in the required SMTP details such as host name, username, and password. Ensure that you choose the correct encryption type and port number that corresponds to your email service provider.

Select SMTP by Pabbly as the action application. Enter SMTP details: host name, username, password. Choose encryption type and port number.

Once the SMTP settings are configured, you will draft the email content. Use dynamic mapping to personalize the email with the customer’s name and enquiry details received from the Google Form submission.


5. Testing Your Integration in Pabbly Connect

Testing your integration in Pabbly Connect is crucial to ensure everything works seamlessly. After configuring the SMTP settings and drafting your email, click on the ‘Test’ button to send a test email.

Check your inbox to confirm that the email has been received successfully. This step verifies that the integration between Google Forms and SMTP by Pabbly is functioning as intended. If the test is successful, your setup is complete!

For troubleshooting, ensure that all details entered are correct and that your Google Form is properly set up to capture responses. You can also review the logs in Pabbly Connect for any errors during the process.

Conclusion

This guide summarizes the key points and helps you understand the essential features and benefits of using this tool.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.


In conclusion, this tutorial has guided you through sending automated emails for retail business enquiries using Pabbly Connect and Google Forms. By following the steps outlined, you can enhance your customer service and streamline your email communications effectively.