Integrating WooCommerce with WhatsApp Using Pabbly Connect: A Step-by-Step Guide

Learn how to integrate WooCommerce with WhatsApp using Pabbly Connect for automated order notifications. Follow our detailed tutorial for seamless integration. Revolutionize your productivity approach with just a few strategic clicks. Uncover professional methods for connecting applications and creating workflows that reclaim hours of your week.

Watch Step By Step Video Tutorial Below

1. Getting Started with Pabbly Connect for WooCommerce and WhatsApp Integration

To integrate WooCommerce with WhatsApp, the first step is to access Pabbly Connect. This platform acts as the central hub for automating the process of receiving order notifications on WhatsApp. After creating your free account, you can log in to Pabbly Connect and navigate to the dashboard.

Once on the dashboard, you can begin by creating a new workflow. Click on the blue ‘Create Workflow’ button and give your workflow a descriptive name, such as ‘Get WooCommerce Order Details on WhatsApp for Multiple Products.’ Select the main workflow folder and proceed to create the workflow.

2. Setting Up the Trigger for WooCommerce Orders in Pabbly Connect

In this section, you will set up the trigger for capturing new orders from WooCommerce using Pabbly Connect. The trigger is essential as it initiates the workflow whenever a new order is placed. Choose WooCommerce as your trigger application and select the event ‘New Order Created.’

• Select WooCommerce as the trigger application.
• Choose the event ‘New Order Created’ to monitor new orders.
• Copy the provided webhook URL for integration.

After selecting the trigger event, a webhook URL will be generated. This URL is crucial for connecting your WooCommerce store with Pabbly Connect. You will need to paste this URL into the WooCommerce settings to complete the integration.

3. Configuring WooCommerce Settings to Integrate with Pabbly Connect

Next, you need to configure the WooCommerce settings to utilize the webhook URL generated by Pabbly Connect. Navigate to the WooCommerce settings and find the ‘Advanced’ section. Here, you will locate the ‘Webhooks’ option, where you can add a new webhook.

Click on the ‘Add a New Webhook’ button and fill in the required details: provide a name for the webhook, set its status to active, and select the topic ‘Order Created.’ Finally, paste the webhook URL from Pabbly Connect into the delivery URL field and save the changes.

4. Capturing Order Details from WooCommerce in Pabbly Connect

With the webhook configured, Pabbly Connect will now capture order details each time a new order is placed in WooCommerce. To test this, place a dummy order on your WooCommerce store. After placing the order, return to the Pabbly Connect dashboard and click on ‘Recapture Webhook Response’ to fetch the latest order details.

The order details, including product names, quantities, and prices, will be displayed in the response. This confirms that the connection between WooCommerce and Pabbly Connect is functioning correctly. You can view the captured data, including line items that detail each product ordered.

5. Sending WhatsApp Notifications Using Pabbly Connect

Now that you have captured the order details, the next step is to send these details via WhatsApp. In Pabbly Connect, add an action step to send a WhatsApp message using the Vati application. Select the action event as ‘Send Template Message’ and connect your Vati account by entering the required API token.

Next, configure the message template by selecting the appropriate template you created in Vati. Map the order details captured from WooCommerce to the variables in your WhatsApp message template. This ensures that each order notification sent to WhatsApp contains relevant information such as product names, quantities, and customer details.

Once everything is set up, save your workflow. Now, every time a customer places an order on your WooCommerce store, Pabbly Connect will automatically send a WhatsApp message with the order details, streamlining your notification process.

Conclusion

By following this tutorial, you can effectively integrate WooCommerce with WhatsApp using Pabbly Connect. This automation allows you to receive instant order notifications, enhancing your customer service and operational efficiency. Start using Pabbly Connect today to simplify your order management process.