Integrating WhatsApp with Pabbly Connect for Handicraft Inquiries

Learn how to use Pabbly Connect to automate WhatsApp messages for your handicraft business inquiries. Step-by-step integration guide included. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Integration

To start the integration process, access Pabbly Connect by visiting its landing page. You can do this by searching for Pabbly Connect in your browser and navigating to Pabbly.com/connect.

Once there, you will see options to either sign in or sign up. If you are a new user, click on ‘Sign up for free’ to create an account. Existing users should click on ‘Sign in’ to access their dashboards. This platform allows you to connect various applications seamlessly.

2. Creating a Workflow in Pabbly Connect

After signing into Pabbly Connect, the next step is to create a workflow. Click on the ‘Create Workflow’ button on your dashboard. You will be prompted to name your workflow and select a folder to save it in.

• Name the workflow: ‘Send WhatsApp Messages for Handicraft Inquiries’.
• Choose the folder: Select the ‘Automations’ folder.

Click on ‘Create’ to proceed. This action opens the workflow window where you will set up the trigger and action for your automation.

3. Setting Up the Trigger in Pabbly Connect

In the workflow window, the first step is to set up your trigger application. For this integration, select ‘Indiamart’ as your trigger application. Search for Indiamart and select it from the list.

Next, choose the trigger event as ‘New Leads’. This will allow Pabbly Connect to listen for new inquiries coming from Indiamart. You will then be provided with a webhook URL that you need to copy for the next steps.

• Log into your Indiamart account.
• Navigate to the Lead Manager section.
• Select ‘Import/Export Leads’ and then click on ‘Push API’.

Paste the copied webhook URL into the required field and save the details. This action connects your Indiamart account to Pabbly Connect.

4. Configuring the Action in Pabbly Connect

Now that the trigger is set, the next step is to configure the action. For this, you will use ‘AI Sensi’ as your action application to send automated WhatsApp messages. Select AI Sensi from the application list.

Choose the action event as ‘Send Template Message’. You will need to connect your WhatsApp account to Pabbly Connect by adding a new connection. This requires the API key from your AI Sensi account.

Log into your AI Sensi account. Navigate to the Manage section and go to API Key. Generate and copy the API key.

Paste the API key in Pabbly Connect and click on ‘Save’ to establish the connection.

5. Testing the Integration in Pabbly Connect

To ensure the integration works correctly, you need to test it by generating a dummy lead on Indiamart. This will allow Pabbly Connect to capture the webhook response.

Submit a new inquiry through Indiamart for a product, and once submitted, check your Pabbly Connect workflow to see if the response has been captured. If successful, you will see the details of the inquiry.

Verify that the inquiry details are correctly displayed in Pabbly Connect. Ensure the WhatsApp message is sent to the lead’s mobile number.

Upon successful testing, you can finalize the workflow, ensuring that every new inquiry from Indiamart automatically triggers a personalized WhatsApp message.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate WhatsApp messages for inquiries from Indiamart. This integration enhances communication efficiency and helps convert leads into customers effectively.