Learn how to set up a webhook in WATI using Pabbly Connect to automate WhatsApp messages. This detailed tutorial covers every step of the integration process.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Connect for WhatsApp Integration

To get started with integrating WhatsApp using Pabbly Connect, open your web browser and navigate to the Pabbly Connect website. If you don’t have an account, you can sign up for free, which will give you 100 tasks each month.

Once logged in, click on the ‘Access Now’ button under Pabbly Connect to enter the dashboard. Here, you will create a new workflow specifically for setting up a webhook in WATI, a popular WhatsApp API provider.


2. Creating a New Workflow in Pabbly Connect

After entering the Pabbly Connect dashboard, the next step is to create a new workflow. Click on the ‘Create Workflow’ button. You will then need to name your workflow according to your objective, such as ‘Setting Up Webhook Inside WATI’. using Pabbly Connect

  • Click on the ‘Create’ button to proceed.
  • You will now see two boxes: Trigger and Action.

The Trigger section is where you will specify what event will start your workflow. In this case, you will be using WATI as your trigger application to set up the webhook.


3. Setting Up the Trigger with WATI

To set up the trigger, search for WATI in the trigger application field. Select WATI and choose the event type as ‘Webhook’. This will allow you to capture incoming messages from WhatsApp. using Pabbly Connect

Next, you will need to copy the webhook URL provided by Pabbly Connect. This URL acts as a bridge between WATI and Pabbly Connect. Log into your WATI account and navigate to the webhook section.

  • Click on the ‘Add Webhook’ button.
  • Paste the copied webhook URL into the URL field.
  • Enable the webhook status by selecting the ‘Enabled’ option.
  • Select the event ‘Message Received’ to trigger on incoming messages.

Once completed, click on the ‘Save’ button to finalize the setup. You will receive a success notification confirming that the webhook has been added successfully.


4. Capturing Incoming Messages in Pabbly Connect

Now that you have set up the webhook, it’s time to test it by sending a message through WhatsApp. When you send a message, Pabbly Connect will wait for the webhook response. using Pabbly Connect

After sending a message like ‘Hello’ on WhatsApp, you should see this message captured in Pabbly Connect. The incoming message will include details such as the text, sender name, and event type.

With this setup, any incoming message on WhatsApp will automatically trigger and capture the response in Pabbly Connect. This allows for real-time communication and automation of tasks based on received messages.


Conclusion

In this tutorial, we demonstrated how to integrate WhatsApp with Pabbly Connect by setting up a webhook in WATI. By following these steps, you can automate the capture of incoming messages, enhancing your business’s communication efficiency.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.