Integrating WhatsApp with Google Forms Using Pabbly Connect: A Step-by-Step Guide

Learn how to seamlessly integrate WhatsApp with Google Forms using Pabbly Connect for automated messaging. Follow this detailed tutorial for step-by-step instructions. Explore systematic approaches to creating efficient automation solutions that convert technical concepts into practical, implementable instructions.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WhatsApp Integration

To begin integrating WhatsApp with Google Forms, first access Pabbly Connect. You can do this by searching for ‘Pabbly Connect’ in your browser. Once on the landing page, you will see options to sign in or sign up for free. If you are a new user, click on ‘Sign up for free’ to receive $100 worth of free credits each month.

As an existing user, click on ‘Sign in’. After logging in, you will be directed to the Pabbly Connect dashboard. From here, click on the ‘Create Workflow’ button to initiate the integration process. You will need to name your workflow, such as ‘Send and Get WhatsApp Message on Google Form Submission’ and choose a folder to save it in.

2. Setting Up the Trigger with Google Forms

In this step, you will set up Google Forms as the trigger application in Pabbly Connect. Select ‘Google Forms’ from the list of applications. The trigger event you need is ‘New Response Received’. This means that every time a new registration is made via Google Forms, it will trigger the workflow.

• Select Google Forms as the trigger application.
• Choose the trigger event: New Response Received.
• Copy the webhook URL provided by Pabbly Connect.

Next, open your Google Forms account and navigate to the form you want to use. Click on the ‘Responses’ tab, and then select ‘Link with Sheets’ if you haven’t done so already. After linking, go to the spreadsheet and click on ‘Extensions’, then ‘Add-ons’, and finally ‘Get Add-ons’ to install the Pabbly Connect add-on. Refresh the spreadsheet once installed to see the Pabbly Connect options.

3. Configuring Google Sheets with Pabbly Connect

Now that you have the Pabbly Connect add-on installed, you need to configure it to send data to Pabbly Connect. Click on ‘Extensions’, select ‘Pabbly Connect Webhooks’, and then click on ‘Initial Setup’. Here, you will paste the webhook URL you copied earlier and select the appropriate trigger column, which should be the final data column.

• Paste the copied webhook URL in the designated field.
• Select the trigger column (usually the last column with data).
• Click ‘Submit’ to save the configuration.

Upon successful configuration, Pabbly Connect will be ready to receive data from Google Forms. You will see a message indicating that it is waiting for a webhook response. Now, make a test submission in your Google Form to see if the integration works correctly.

4. Sending WhatsApp Messages via Pabbly Connect

After setting up the trigger, you will now configure the action to send WhatsApp messages using Pabbly Connect and AI Sensei. Select AI Sensei as the action application and choose the action event ‘Send Template Message’. Connect your AI Sensei account by adding a new connection and providing the required API key.

Once connected, you will need to specify the campaign name for the message you want to send. Ensure you have created a template in AI Sensei beforehand. For the mobile number, you will map it from the previous response captured in the workflow. This mapping allows the message to be personalized for each registrant.

5. Testing the Integration for Success

To verify that your integration is functioning correctly, conduct a test submission through your Google Form. After submitting the form, check your WhatsApp to see if the automated message was sent successfully. You should receive a message confirming the registration with all relevant details. using Pabbly Connect

If everything is set up correctly, you will also receive a notification message sent to your team. This ensures that both the registrant and your team are informed in real-time about new registrations, streamlining the process and reducing no-shows for your webinars.

Conclusion

In this tutorial, we explored how to integrate WhatsApp with Google Forms using Pabbly Connect. By following these steps, you can automate your messaging process, ensuring timely communication with registrants and your team. This integration enhances event management and attendee engagement, providing a seamless experience.