Integrating WhatsApp with Facebook Leads for Pharmaceutical Business using Pabbly Connect

Learn how to integrate WhatsApp with Facebook Leads for your pharmaceutical business using Pabbly Connect. Follow this detailed step-by-step tutorial to automate your messaging. Eliminate manual repetitive tasks from your workflow. Discover proven automation methods with intuitive steps designed for efficiency-minded professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start sending WhatsApp messages to Facebook leads for your pharmaceutical business, you need to access Pabbly Connect. If you’re a new user, you can sign up for free and receive 100 tasks each month.

After signing in, navigate to your dashboard. Click on the ‘Create Workflow’ button located at the top right corner. This will initiate the setup for your integration process.

2. Setting Up Trigger and Action in Pabbly Connect

In this section, you will set up the trigger and action applications in Pabbly Connect. Your trigger application will be Facebook Lead Ads, and the action application will be WhatsApp Cloud API.

• Select Facebook Lead Ads as the trigger app.
• Choose ‘New Lead Instant’ as the trigger event.
• For the action app, select WhatsApp Cloud API and choose ‘Send Template Message’ as the action event.

Now that you have set up the trigger and action, you can proceed to connect both applications to Pabbly Connect. This connection will allow you to automate the process of sending WhatsApp messages whenever a new lead is captured.

3. Connecting Facebook Lead Ads to Pabbly Connect

To connect Facebook Lead Ads to Pabbly Connect, click on the ‘Connect’ button next to the Facebook Lead Ads option. You will be prompted to authorize the connection.

Once authorized, select the Facebook page associated with your pharmacy business. Then, choose the lead generation form you created, such as the ‘Contact Form for FC Pharmacy’. This setup ensures that leads from your Facebook ads are captured correctly.

4. Testing the Integration with Test Submission

After setting up the connection, it’s crucial to test the integration. Perform a test submission using the Meta for Developers tool to simulate a lead submission. This will ensure that Pabbly Connect captures the lead details accurately.

• Go to Meta for Developers and select your Facebook page.
• Choose the lead generation form and fill in the details.
• Submit the form to generate a test lead.

Once you submit the form, check Pabbly Connect to see if the lead details are captured successfully. This step is essential to ensure that your automation workflow is functioning correctly.

5. Sending WhatsApp Messages to Leads

Now that you have tested the integration, it’s time to configure the WhatsApp message that will be sent to new leads. In Pabbly Connect, establish a connection with WhatsApp Cloud API by providing the necessary credentials such as the token and phone number ID.

After establishing the connection, select the message template you want to use, for example, ‘New Lead Message’. Customize the message body to include variables like the lead’s name, ensuring that each message is personalized. Finally, save the configuration and test the WhatsApp message sending process.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to automate sending WhatsApp messages to Facebook leads for your pharmaceutical business. This integration streamlines your communication and enhances customer engagement effectively.