Learn how to automate WhatsApp messages upon Wix form submissions using P Connect Now. This detailed tutorial covers integration steps with WhatsApp, City, and more. with Pabbly Connect.

Watch Step By Step Video Tutorial Below

1. WhatsApp Integration Overview with City

The integration of WhatsApp with City is crucial for enhancing customer engagement. In this tutorial, we will automate WhatsApp messages triggered by form submissions on Wix using P Connect Now. This process allows businesses to respond promptly to customer inquiries, improving overall service efficiency.

By connecting these applications, we will create a seamless workflow that sends personalized messages to users after they fill out a Wix form. This integration not only saves time but also ensures that customers receive immediate acknowledgment of their inquiries.

2. Setting Up P Connect Now for Automation

To begin, we need to access P Connect Now. First, open your browser and search for P Connect. If you don’t have an account, click on the ‘Sign Up for Free’ button to create one. This process is quick and grants you 100 free tasks each month.

  • Sign in to your P Connect account.
  • Click on the ‘Create Workflow’ button.
  • Name your workflow appropriately, such as ‘Send WhatsApp Message on Wix Form Submission.’

After naming your workflow, proceed to set up the trigger and action. The trigger will be a new form submission from Wix, which will initiate the action of sending a WhatsApp message.

3. Connecting Wix Forms to P Connect Now

Now, let’s connect Wix forms to P Connect Now. Search for Wix forms in the trigger application section. Select ‘New Form Submission’ as your trigger event. You will then need to copy the provided webhook URL.

Next, go to your Wix account and navigate to the Automations section. Click on ‘New Automation’ and select the option to start from scratch. Name your automation, such as ‘Wix and YT Automation,’ and set the trigger as Wix forms. Choose the specific form that will trigger the automation.

4. Sending WhatsApp Messages via Watti

With the Wix form submission connected to P Connect Now, it’s time to configure the action to send WhatsApp messages using Watti. In the action section, select Watti as your application and choose ‘Send Template Message’ as your action event.

  • Connect your Watti account by entering your API endpoint and access token.
  • Map the WhatsApp number from the form submission response.
  • Select the template message you previously created in Watti.

Ensure that your WhatsApp number does not include the ‘+’ sign. If necessary, use P Connect’s text formatter to split the number correctly. This step is crucial for ensuring that messages are sent to the right number.

5. Testing and Confirming the Integration

After setting up everything, it’s essential to test the integration. Fill out the Wix form with sample data, including the WhatsApp number and city of interest. Submit the form to trigger the automation. using Pabbly Connect

Check your WhatsApp to confirm that the message has been sent successfully. The message should include a personalized greeting and relevant information about the travel package in the specified city, such as Goa. This confirmation indicates that the integration is working as intended.

Conclusion

This guide summarizes the key points and helps you understand the essential features and benefits of using this tool.

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In conclusion, integrating WhatsApp with City using P Connect Now streamlines the process of responding to customer inquiries. By automating WhatsApp messages upon form submissions on Wix, businesses can enhance customer engagement and satisfaction. Follow the steps outlined in this tutorial to set up your own integration and experience the benefits of automated communication.