Learn how to integrate WhatsApp with City Using Pabbly Connect and automate your workflow seamlessly. Follow our detailed tutorial for step-by-step instructions. Explore systematic approaches to creating efficient automation solutions that convert technical concepts into practical, implementable instructions. with Pabbly Connect.

Watch Step By Step Video Tutorial Below

1. Setting Up the Wix Form for WhatsApp Integration

To integrate WhatsApp with City, we start by setting up the Wix form. The Wix form allows customers to submit inquiries about travel packages. This is crucial for sending WhatsApp messages automatically upon form submission. using Pabbly Connect

Once the Wix form is created, ensure it captures essential information such as:

  • First Name
  • Last Name
  • Email
  • Phone Number
  • City of Interest

These fields will be used to personalize the WhatsApp messages sent to customers. After setting up the form, we can proceed to the next step of integrating it with P Connect.

2. Creating a P Connect Workflow for WhatsApp Messages

Next, we will create a workflow in P Connect to automate the message sending process. The goal is to send a personalized WhatsApp message to users after they submit the Wix form.

To start, go to the P Connect dashboard and follow these steps:

  • Click on the ‘Create Workflow’ button.
  • Name your workflow (e.g., ‘Send WhatsApp Message on Wix Form Submission’).
  • Set the trigger application to Wix Forms and the trigger event to ‘New Form Submission’.

By completing these steps, the workflow will be ready to listen for new submissions from the Wix form, activating the WhatsApp message sending process.

3. Connecting Wix to P Connect Using Webhook

To connect Wix to P Connect, a webhook URL is needed. This URL acts as a bridge between Wix and P Connect, allowing form submissions to trigger actions.

To set up the connection, follow these steps:

Copy the webhook URL from your P Connect workflow. Go to your Wix account and navigate to Automations. Create a new automation, selecting the trigger as ‘Wix Forms’.

After activating the automation, you will have successfully connected Wix forms to P Connect, allowing for the automatic sending of WhatsApp messages.

4. Sending WhatsApp Messages Using Vati

The final step is to configure the action in P Connect to send WhatsApp messages using Vati. This is where the personalized messages are crafted and sent to customers. using Pabbly Connect

In your workflow, set the action application to Vati and choose the action event as ‘Send Template Message’. You will need to connect Vati to P Connect using your API endpoint and access token. Follow these steps:

Log into your Vati account and navigate to the API docs to retrieve your API endpoint and access token. Paste these details into P Connect to establish the connection. Map the WhatsApp number from the Wix form submission to the Vati message template.

By completing these steps, your workflow will send a personalized WhatsApp message to each user who submits the Wix form, enhancing customer engagement.

5. Conclusion: Automating WhatsApp Messages with P Connect

Integrating WhatsApp with City using P Connect is a powerful way to automate communication with customers. By following the steps outlined above, you can ensure that every inquiry submitted through your Wix form is promptly acknowledged with a personalized WhatsApp message.

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This integration not only improves customer satisfaction but also streamlines your workflow, allowing your travel agency to efficiently manage inquiries. Automate your WhatsApp messaging today to enhance your customer engagement and service efficiency.