Integrating WhatsApp Notifications for Failed Payments Using Pabbly Connect

Learn how to integrate WhatsApp notifications for failed payments using Pabbly Connect. Follow our step-by-step guide for seamless automation. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Automation

To start using Pabbly Connect, access the dashboard by signing in or creating an account. This platform allows users to automate workflows without coding. Once logged in, you can create workflows that integrate various applications seamlessly.

After reaching the dashboard, click on the ‘Create Workflow’ button on the right side. Enter a name for your workflow, such as ‘Send WhatsApp Message for Failed Insta Mojo Payment,’ and click on ‘Create’ to proceed. This initiates the setup for your integration.

2. Choosing the Trigger Application: Insta Mojo

The next step involves selecting the trigger application. For this integration, we will use Insta Mojo as the trigger. In Pabbly Connect, choose Insta Mojo and set the trigger event to ‘New Sale.’ This will activate the workflow every time a new sale occurs.

• Select Insta Mojo as the trigger application.
• Set the trigger event to ‘New Sale.’
• Copy the webhook URL provided by Pabbly Connect.

Now, navigate to your Insta Mojo dashboard. Here, you will need to configure the webhook URL so that it can communicate with Pabbly Connect. This setup is crucial for sending payment failure notifications automatically.

3. Configuring Insta Mojo for Webhook Integration

In the Insta Mojo dashboard, go to the Smart Pages section. Select the product for which you want to set up the payment notifications. Edit the page to include the webhook URL copied from Pabbly Connect.

Ensure that the webhook is set to trigger only on failed payments. After pasting the URL, save and update the page. This ensures that your Insta Mojo account will send payment failure notifications to Pabbly Connect.

• Edit the product page in Insta Mojo.
• Paste the webhook URL in the appropriate field.
• Set the webhook to trigger on payment failures.

After saving the changes, return to Pabbly Connect, where it will be waiting for a webhook response. This indicates that your setup is correctly configured and ready to receive data from Insta Mojo.

4. Setting Up WhatsApp Notifications

Now that you have configured Insta Mojo, it’s time to set up WhatsApp as the action application in Pabbly Connect. Choose WhatsApp by AICNS as your action application and select the action event as ‘Send Template Message.’ This action will send a WhatsApp message whenever a payment fails.

To connect WhatsApp with Pabbly Connect, you will need an API key from your AICNS account. Navigate to the manage section of AICNS to find your API key. Copy this key and return to Pabbly Connect to establish the connection.

Select WhatsApp as the action application. Choose ‘Send Template Message’ as the action event. Paste your API key from AICNS into Pabbly Connect.

Once connected, configure the message template that will be sent to users. This template should include dynamic variables such as the user’s name and payment amount, which will change based on the payment details. This setup ensures that each notification is personalized for the user.

5. Testing the Integration

With everything set up, it’s time to test the integration. Go back to Insta Mojo and simulate a payment failure. This can be done by attempting a payment with incorrect details. Once the payment fails, Pabbly Connect should receive the webhook response.

Check the WhatsApp account of the user to confirm that the failure notification has been sent. If successful, you will see the message reflecting the payment failure details. This confirms that your integration is working as intended.

In case of any issues, revisit the steps in Pabbly Connect to ensure all configurations are correct. This automation significantly enhances user experience by promptly notifying users of payment issues.

Conclusion

Using Pabbly Connect, you can effortlessly integrate WhatsApp notifications for failed payments. This automation not only improves communication but also enhances user satisfaction. By following the steps outlined, you can set up a seamless notification system.