Integrating Google Forms with WhatsApp Using Pabbly Connect

Learn how to automate WhatsApp messages for new Google Forms submissions using Pabbly Connect in this detailed tutorial. Master proven automation processes with practical implementation examples and strategic recommendations you can apply immediately in your workflow.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Google Forms Integration

To start sending WhatsApp messages for new Google Forms submissions, first, access Pabbly Connect. This platform allows you to automate workflows without needing coding skills. Simply go to the Pabbly website and sign in to your account.

Once logged in, navigate to the dashboard. Click on the ‘Connect’ option to access the integration feature. Here, you can create a workflow that will connect Google Forms with WhatsApp. This setup will enable automatic message sending whenever a new response is received.

2. Creating a Workflow in Pabbly Connect

Now that you have accessed Pabbly Connect, it’s time to create a workflow. Click on the ‘Create Workflow’ button at the top right corner. Name your workflow something like ‘Google Forms to WhatsApp’ and click ‘Create’. This action opens the trigger window where you can set up the integration.

• Select Google Forms as the app.
• Choose the trigger event as ‘New Response in Spreadsheet’.
• This ensures that the workflow activates whenever a new response is recorded in the linked Google Sheet.

After selecting the trigger, you will need to connect your Google account to allow Pabbly Connect to access your Google Forms data. This step is crucial for the automation to function properly.

3. Setting Up Google Forms for Integration

Next, you need to configure your Google Forms to work seamlessly with Pabbly Connect. Ensure that your form has fields for name, email, phone number, and feedback. It’s essential to set the last field as a required field to trigger the data submission to Google Sheets.

Once your form is ready, click on the ‘Responses’ tab, then the spreadsheet icon to create a new Google Sheet. Name it appropriately, such as ‘Hospitality Services Review Form Responses’. This sheet will automatically populate with the responses received from the Google Form.

4. Installing Pabbly Connect Webhooks Add-On

To enable data transfer from Google Sheets to Pabbly Connect, you need to install the Pabbly Connect Webhooks add-on. Go to ‘Add-ons’ in your Google Sheet, click ‘Get add-ons’, and search for ‘Pabbly Connect Webhooks’. Install it to proceed with the integration.

• After installation, refresh your Google Sheet.
• Navigate back to ‘Add-ons’ and select ‘Pabbly Connect Webhooks’, then click ‘Initial Setup’.
• Enter the webhook URL from your Pabbly Connect account and set the trigger column to the last data entry column.

After completing these steps, click ‘Submit’ to finalize the setup. This action links your Google Sheets with Pabbly Connect, allowing data to flow seamlessly.

5. Sending WhatsApp Messages Using Chat API

Now that you have set up Google Forms and Pabbly Connect, it’s time to send WhatsApp messages. In your Pabbly Connect workflow, add an action step and select ‘Chat API’ as the app. Choose the action event as ‘Send Message’. This step will allow you to send customized messages to users based on their form responses.

In the Chat API configuration, enter your API URL and token from your Chat API account. Then, map the phone number and message fields using the data captured from Google Forms. For example, create a message like ‘Hello Mr. [Name], thank you for your feedback.’ This personalized touch enhances user experience.

Finally, click ‘Save and Send Test Request’ to test the integration. If everything is set up correctly, you will see the message delivered to the specified WhatsApp number, confirming that your integration works perfectly. This demonstrates the power of Pabbly Connect in automating communications seamlessly.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate WhatsApp messages for new Google Forms submissions. By integrating these tools, you can enhance your communication efficiency and save time. Automating your workflow with Pabbly Connect allows you to focus on what matters most while ensuring timely responses to your leads.