Integrating Google Contacts and Chat Race with Pabbly Connect: A Step-by-Step Guide

Learn how to integrate Google Contacts and Chat Race using Pabbly Connect. Follow our step-by-step tutorial for seamless automation. Implement the precise methodologies leading organizations use to automate repetitive tasks, illustrated with practical examples designed for immediate application.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Integration

To start integrating Google Contacts and Chat Race, you need to access Pabbly Connect. First, sign up or log in to your account on the Pabbly Connect dashboard. This platform allows you to automate workflows between multiple applications effortlessly.

Once you are logged in, click on the ‘Create Workflow’ button. You will need to name your workflow based on your objective, such as ‘Create Contacts in Google Contacts and Chat Race When Customer Profile is Updated in WooCommerce’. After naming your workflow, click on the ‘Create’ button to proceed.

2. Choosing Trigger Applications in Pabbly Connect

In this step, you will set up WooCommerce as your trigger application in Pabbly Connect. Select WooCommerce from the list of applications and choose the trigger event as ‘Customer Updated’. This means that every time a customer updates their profile in WooCommerce, the workflow will be triggered.

• Select WooCommerce as the trigger application.
• Choose ‘Customer Updated’ as the trigger event.
• Copy the provided webhook URL to connect WooCommerce with Pabbly Connect.

Next, navigate to your WooCommerce settings, go to ‘Advanced’, and then to ‘Webhooks’. Here, create a new webhook named ‘Chat Race New Webhook’ with the status set to active and the topic set to ‘Customer Updated’. Paste the copied webhook URL into the appropriate field and save your changes.

3. Capturing Webhook Responses in Pabbly Connect

After saving your webhook in WooCommerce, return to Pabbly Connect to capture the webhook response. This step ensures that the integration is working as expected. You will need to perform a test submission by updating a customer profile in WooCommerce.

Go to the ‘Users’ section in WooCommerce, select a user, and edit their details. Make changes such as updating the first name, last name, email, and phone number. Once you update the user, go back to Pabbly Connect to see if the webhook response has been received successfully.

• Edit a user profile in WooCommerce to trigger the webhook.
• Verify the received data in Pabbly Connect to ensure it matches the updated profile.
• Confirm that all necessary fields, like phone number and email, are captured correctly.

Once you have confirmed that the webhook response is received, you can move on to the next step of creating contacts in Chat Race and Google Contacts.

4. Creating Contacts in Chat Race via Pabbly Connect

Now that you have the webhook data, the next action is to create a contact in Chat Race using Pabbly Connect. Select Chat Race as your action application and choose the action event as ‘Create New Contact’. You will need to connect your Chat Race account by entering the API access token.

To obtain the API access token, log in to your Chat Race account, navigate to ‘Settings’, and then to ‘Integrations’. Copy the API access token and paste it into Pabbly Connect. After saving the connection, you can map the fields from the webhook response to the required fields for creating a contact in Chat Race.

Select the phone number, first name, last name, and email from the webhook response to map to Chat Race fields. Click ‘Save and Send Test Request’ to create the contact. Verify that the contact has been successfully created in Chat Race.

Once confirmed, you can proceed to create a contact in Google Contacts.

5. Creating Contacts in Google Contacts Using Pabbly Connect

The final step is to create a contact in Google Contacts through Pabbly Connect. Select Google Contacts as your action application and choose ‘Create Contact’ as the action event. You will need to connect your Google account and grant Pabbly Connect the necessary permissions.

After connecting, you will map the fields from the webhook response to the Google Contacts fields. For example, combine the first name and last name for the display name, and fill in the email and phone number fields accordingly. Once all fields are mapped, click ‘Save and Send Test Request’ to create the contact.

Map the display name, email address, and phone number from the previous steps. Confirm that the contact is created successfully in Google Contacts. Refresh Google Contacts to see the new contact.

With the contacts now created in both Chat Race and Google Contacts, your integration is complete and functioning as intended. You can test the workflow by updating another customer profile to see the automation in action.

Conclusion

This tutorial demonstrated how to integrate Google Contacts and Chat Race using Pabbly Connect. By following the steps outlined, you can automate the process of creating contacts whenever a customer profile is updated in WooCommerce, streamlining your workflow effectively.