Learn how to integrate Facebook leads with Google Chat and SMS using Pabbly Connect. Step-by-step guide to automate notifications for your travel agency. Explore systematic approaches to creating efficient automation solutions that convert technical concepts into practical, implementable instructions.

Watch Step By Step Video Tutorial Below


1. Accessing Pabbly Connect for Integration

To start integrating Facebook leads with Google Chat and SMS, first, access Pabbly Connect. This platform is essential for automating the workflow between various applications.

Begin by signing in to your Pabbly Connect account. If you’re a new user, you can sign up for free and utilize 100 tasks monthly. Once logged in, navigate to the dashboard where you can see all Pabbly applications.


2. Creating a Workflow in Pabbly Connect

In Pabbly Connect, creating a workflow is the next step. Click on the ‘Create Workflow’ button located in the top right corner of the dashboard.

  • Name your workflow, e.g., ‘Notify Team on Google Chat for New Facebook Leads and Send SMS’.
  • Select a folder to save your workflow, such as ‘Facebook Lead Ads Automations’.

After naming and selecting the folder, click on the ‘Create’ button. This sets up your workflow, allowing you to define triggers and actions for your automation.


3. Setting Up Trigger with Facebook Lead Ads

The first step in automating your workflow is to set up a trigger using Pabbly Connect. Select ‘Facebook Lead Ads’ as your trigger application.

For the event, choose ‘New Lead Instant’. Click the ‘Connect’ button, and authorize your Facebook account. Make sure to log in to Facebook beforehand for a seamless connection.

  • Select your Facebook page, e.g., ‘Luxury Stays’.
  • Choose the lead form, e.g., ‘Marketing Form’.

After selecting the necessary fields, click on ‘Save and Send Test Request’ to ensure everything is connected properly. Generate a test lead to check if the connection works.


4. Sending SMS via Twilio

Next, set up an action step in Pabbly Connect to send an SMS to the new lead using Twilio. Select Twilio as your action application and choose ‘Send SMS’ as the action event.

Click on the ‘Connect’ button, and enter your Twilio Account SID and Auth Token. These credentials are essential for the integration.

Compose the SMS body, e.g., ‘Hey [Lead Name], thank you for your interest in our services!’. Map the lead’s name and phone number from the previous step to personalize the message.

After filling in the SMS details, click on ‘Save and Send Test Request’ to verify that the SMS is sent successfully to the lead’s phone number.


5. Notifying Team on Google Chat

The final step involves notifying your team via Google Chat using Pabbly Connect. Select Google Chat as the action application and choose ‘Create Message’ as the action event.

To set this up, you need the Google Chat webhook URL. Create a webhook in your Google Chat space and copy the URL provided.

Fill in the message details, e.g., ‘New Lead Alert: [Lead Name], [Email], [Phone Number], [City]’. Map the lead’s details from the previous step into the message.

Once everything is set, click on ‘Save and Send Test Request’ to confirm that your team receives the notification in Google Chat.


Conclusion

This tutorial demonstrates how to integrate Facebook leads with Google Chat and SMS using Pabbly Connect. By following these steps, you can automate lead notifications and enhance your customer engagement effectively.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.