Integrating Elementor with Zendesk Using Pabbly Connect: A Step-by-Step Guide

Learn how to integrate Elementor forms with Zendesk using Pabbly Connect. Follow this detailed tutorial for seamless automation and user management. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start integrating Elementor with Zendesk, first, you need to access Pabbly Connect. Visit the Pabbly Connect homepage by navigating to the official website. Here, you can either sign in if you are an existing user or click on ‘Sign Up Free’ to create a new account.

Once logged in, you will see the dashboard of Pabbly Connect. This dashboard is where you can create workflows that automate tasks between different applications. By clicking on the ‘Create Workflow’ button, you can initiate the process of connecting your Elementor form to Zendesk.

2. Creating a Workflow in Pabbly Connect

In this section, you will create a workflow that triggers when a new form submission is made in Elementor. Start by naming your workflow appropriately, such as ‘Create Zendesk User on Elementor Form Submission’. Select the folder for organization purposes.

• Click on ‘Create Workflow’ and enter a name.
• Choose the folder for your workflow.
• Click on ‘Create’ to finalize the workflow setup.

After creating the workflow, you will need to set up the trigger. For this integration, select ‘Elementor Form’ as your trigger application and choose ‘New Form Submission’ as the trigger event. This setup ensures that every time a new form is submitted in Elementor, Pabbly Connect captures that submission and initiates the workflow.

3. Connecting Elementor to Pabbly Connect

Now, you will connect your Elementor form to Pabbly Connect. Copy the provided webhook URL from your Pabbly Connect workflow. Then, log in to your WordPress account where Elementor is installed.

• Edit the desired form in Elementor.
• Go to ‘Actions After Submit’ and add a new action called ‘Webhook’.
• Paste the copied webhook URL into the webhook settings.

Once the webhook is set up, click on ‘Update’ to save your changes. This connection allows Pabbly Connect to receive data from your Elementor form submissions directly, enabling seamless automation.

4. Setting Up Zendesk Integration in Pabbly Connect

With the Elementor form connected, the next step is to set up Zendesk as the action application in your workflow. Select ‘Zendesk’ as your action application and choose ‘Create User’ as the action event. This action will create a new user in your Zendesk account based on the form submission data.

To connect Zendesk with Pabbly Connect, you will need your Zendesk username, API token, and subdomain. Enter these details in the connection settings. You can generate a new API token in your Zendesk account under the API section in the Admin Center.

Enter your Zendesk username followed by a slash and the API token. Copy the subdomain from your Zendesk URL. Click ‘Save’ to establish the connection.

Once connected, map the fields from the Elementor submission to the corresponding fields in Zendesk. This mapping ensures that the data captured in your form is correctly entered into your Zendesk user database.

5. Testing Your Integration with Pabbly Connect

After setting up the integrations, it’s time to test your workflow. Go back to your Elementor form and perform a test submission by entering dummy data. This will simulate a real form submission and allow you to see if everything is working correctly.

Once you submit the test data, return to your Pabbly Connect dashboard to check if the response was received. You should see the data from your test submission, confirming that the integration is functioning as intended. If you see the data, it means that a new user has been successfully created in your Zendesk account.

Ensure you receive the correct data from the submission. Check your Zendesk account to verify the new user creation. If successful, your integration is complete!

With this, you have successfully set up an automated process that connects your Elementor form submissions to Zendesk using Pabbly Connect. This integration will help streamline your user management process and enhance your support capabilities.

Conclusion

This tutorial walked you through integrating Elementor with Zendesk using Pabbly Connect. By automating user creation from form submissions, you can enhance your workflow efficiency and improve customer support management.