Integrating Elementor with Zendesk Using Pabbly Connect

Learn how to automate user creation in Zendesk from Elementor form submissions using Pabbly Connect. This step-by-step guide walks you through the process. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To begin integrating Elementor with Zendesk, you first need to access Pabbly Connect. This platform allows you to automate workflows between different applications seamlessly. Start by visiting the Pabbly Connect homepage and either sign in or sign up for a free account.

Once logged in, you will be directed to the Pabbly Connect dashboard. Here, you can create workflows that connect your applications. For this integration, you will set up a workflow that triggers when a new form is submitted in Elementor, automatically creating a user in Zendesk.

2. Creating a Workflow in Pabbly Connect

After accessing the dashboard of Pabbly Connect, you need to create a new workflow. Click on the ‘Create Workflow’ button located at the top right corner. In the dialog box that appears, name your workflow something descriptive, like ‘Create Zendesk User on Elementor Form Submission’.

• Click on the ‘Create’ button to finalize the workflow setup.
• Select ‘Elementor Form’ as your trigger application.
• Choose the trigger event as ‘New Form Submission’.

With these steps, you have successfully set up the trigger for your workflow. This means that every time someone submits a form in Elementor, it will initiate the workflow you just created in Pabbly Connect.

3. Setting Up Elementor Form for Pabbly Connect

Next, you need to configure your Elementor form to send data to Pabbly Connect. Open your WordPress dashboard and navigate to the Elementor form you wish to integrate. Click on ‘Edit with Elementor’ and select your form element.

In the form settings, navigate to the ‘Actions After Submit’ section. Here, add a new action by selecting ‘Webhook’ and paste the webhook URL provided by Pabbly Connect. This URL is essential as it allows your Elementor form to communicate with the Pabbly platform.

4. Testing the Integration with Pabbly Connect

After setting up the webhook, it’s crucial to test the integration to ensure everything is working correctly. Go back to your Elementor form and fill it out with dummy data. Once completed, click on the submit button.

Return to your Pabbly Connect dashboard, where you should see a response indicating that the form submission was successfully received. This confirms that your Elementor form is now correctly integrated with Pabbly Connect.

5. Creating a Zendesk User from Elementor Submissions

The final step is to set up the action in Pabbly Connect that creates a user in Zendesk. In your workflow, select ‘Zendesk’ as the action application and choose the action event ‘Create User’. This action will ensure that every new form submission in Elementor results in a new user being created in your Zendesk account.

Fill in the required fields using data from the form submission. For instance, map the first name, last name, and email fields from the Elementor form to the corresponding fields in Zendesk. Once all fields are mapped, click on ‘Save and Test’ to finalize the setup.

After testing, check your Zendesk account to confirm that the new user has been created successfully. This confirms that the integration between Elementor, Zendesk, and Pabbly Connect is working flawlessly.

Conclusion

In this tutorial, we explored how to automate user creation in Zendesk from Elementor form submissions using Pabbly Connect. By following these steps, you can efficiently manage new enrollments and enhance your customer support experience.