Integrating API with Pabbly Connect: A Step-by-Step Guide

Learn how to integrate API, The Happening, and other applications using Pabbly Connect in this detailed tutorial. Streamline your workflows effortlessly! Master proven automation processes with practical implementation examples and strategic recommendations you can apply immediately in your workflow.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for API Integration

To begin with, you need to access Pabbly Connect to set up your integration. This platform enables you to connect various applications seamlessly. Start by logging into your Pabbly Connect account and navigate to the dashboard to create a new workflow.

Once you are on the dashboard, you can create a new workflow by clicking on the ‘Create Workflow’ button. Enter a name for your workflow that reflects the integration you are setting up, such as ‘API Integration with The Happening’. After naming your workflow, you will be prompted to select a trigger application.

2. Selecting Trigger and Action Applications in Pabbly Connect

In this section, you will set up the trigger and action applications using Pabbly Connect. The trigger application will be ‘Continually’, as it captures responses from your chatbots. Select ‘Continually’ from the list of applications and choose the event as ‘External API Request’.

• Select ‘Continually’ as the trigger application.
• Choose the trigger event: ‘External API Request’.
• Copy the webhook URL provided by Pabbly Connect.

After copying the webhook URL, you will need to insert this URL into the ‘Continually’ bot settings. This setup allows Pabbly Connect to receive data whenever a user interacts with your chatbot.

3. Configuring Continually with Pabbly Connect

Now, you will configure the ‘Continually’ application to send data to Pabbly Connect. Log into your ‘Continually’ account and navigate to the bot you want to connect. In the bot settings, find the option for ‘Custom External API’ and paste the webhook URL you copied earlier.

Make sure to set the request method to ‘POST’ and enable the option to add parameters. You will need to input the parameters such as lead name, email, and phone number. This allows the data to be sent to Pabbly Connect whenever a user submits their details through the chatbot.

• Paste the webhook URL in the URL field.
• Set the method to POST.
• Enable ‘Add Parameters’ and fill in the necessary fields.

Once you’ve configured the settings, click on the ‘Send Request’ button to test the connection. If successful, you will see a confirmation in Pabbly Connect that the data has been received.

4. Testing the Integration Between Continually and Pabbly Connect

After configuring everything, it’s time to test your integration using Pabbly Connect. Go back to the Pabbly Connect dashboard and click on the ‘Recapture Webhook Response’ button. This will allow you to see if the data is being captured correctly from your chatbot.

Now, open your website where the chatbot is embedded and submit a test response through the chatbot. Enter the lead’s name, email, and phone number as prompted. Once submitted, return to Pabbly Connect to verify that the response has been captured successfully.

If everything is set up correctly, you should see the details of the lead displayed in Pabbly Connect. This confirms that the integration is working as intended, allowing you to automate your lead capturing process efficiently.

5. Automating Further Actions with Pabbly Connect

Now that you have successfully integrated ‘Continually’ with Pabbly Connect, you can automate further actions based on the captured data. For instance, you can create a record of the lead in Google Sheets or send a WhatsApp message to the lead.

To add an action, select the desired application such as Google Sheets or WhatsApp from the action step menu in Pabbly Connect. Configure the action to take place whenever a new lead is captured. This allows you to streamline your processes and enhance your customer engagement.

Select Google Sheets or WhatsApp as the action application. Set up the action to create a new record or send a message. Test the action to ensure it works as expected.

With these steps, your integration is now complete, and you can enjoy automated workflows using Pabbly Connect, making your lead management process much more efficient.

Conclusion

In this tutorial, we explored how to integrate API, The Happening, and other applications using Pabbly Connect. By following the steps outlined, you can streamline your workflows and enhance customer engagement effortlessly.