Integrate WhatsApp with IndiaMART Using Pabbly Connect: A Step-by-Step Guide

Learn how to automate WhatsApp messages for IndiaMART inquiries using Pabbly Connect. Follow this detailed tutorial to streamline your foreign language course business. Follow this definitive guide to creating powerful automated workflows with straightforward, efficiency-focused solutions that save valuable time.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To begin the integration process, first access Pabbly Connect. This platform serves as the central hub for automating workflows between applications like IndiaMART and WhatsApp. Start by visiting the Pabbly Connect website and signing in to your account. If you’re a new user, you can sign up for free and receive 100 free tasks each month.

Once logged in, navigate to the Pabbly Connect dashboard where you can create workflows. Click on the ‘Create Workflow’ button located at the top right corner. This will allow you to set up a new automation process.

2. Creating a Workflow in Pabbly Connect

In this section, you’ll create a workflow that automates sending WhatsApp messages for inquiries received through IndiaMART. After clicking ‘Create Workflow’, a dialog box will prompt you for a workflow name and folder selection. Name your workflow something descriptive, such as ‘Send WhatsApp Message to IndiaMART Leads’. using Pabbly Connect

• Enter a descriptive name for your workflow.
• Select a folder to save your workflow, for example, ‘IndiaM Automations’.
• Click the ‘Create’ button to finalize your workflow setup.

After creating the workflow, you will see two sections labeled ‘Trigger’ and ‘Action’. The trigger will initiate the workflow, and the action will define what happens when the trigger occurs. In this case, the trigger will be set to IndiaMART.

3. Setting Up the Trigger with IndiaMART

Now, you will set up the trigger in your Pabbly Connect workflow. Click on the ‘Trigger’ section and select IndiaMART as the application. For the trigger event, choose ‘New Lead’. This means that every time a new lead is generated in your IndiaMART account, it will trigger the automation. using Pabbly Connect

Pabbly Connect will provide you with a webhook URL. Copy this URL, as you will need it to connect to your IndiaMART account. Log into your IndiaMART account, navigate to the Lead Manager section, and select the Push API option.

• Select ‘Other’ as the source when prompted.
• Paste the webhook URL from Pabbly Connect into the appropriate field.
• Click ‘Save’ to establish the connection.

Once saved, return to Pabbly Connect to confirm that it is waiting for a webhook response, indicating that the integration is successfully set up.

4. Generating a Test Lead

To ensure that the integration works correctly, generate a test lead in your IndiaMART account. Search for a dummy product you have created, and click on the ‘Contact Supplier’ button. Fill in the required details, including a message inquiring about language courses. using Pabbly Connect

After submitting the inquiry, return to your Pabbly Connect workflow. Here, you should see that the response from the test lead has been captured, including details like the lead’s name, phone number, and the inquiry message. This confirms that Pabbly Connect is successfully receiving data from IndiaMART.

5. Setting Up the Action to Send WhatsApp Messages

Next, you will set up the action step in your workflow to send WhatsApp messages using the WhatsApp Cloud API. Select WhatsApp Cloud API as the action application and choose ‘Send Template Message’ as the action event. Click on the ‘Connect’ button to establish a connection. using Pabbly Connect

Fill in the required fields, including the token, phone number ID, and WhatsApp business account ID from your WhatsApp Cloud API setup. After connecting, select the message template you created for responding to leads. Map the recipient’s mobile number and lead’s name from the previous response to personalize the message.

Finally, click on the ‘Save and Test Request’ button. If successful, you will receive a WhatsApp message confirming that the automation is working. This completes the integration process, allowing you to automate responses to inquiries from IndiaMART using Pabbly Connect.

Conclusion

This tutorial demonstrated how to integrate WhatsApp with IndiaMART using Pabbly Connect. By automating responses to inquiries, you can enhance communication with potential customers and improve your business efficiency. Use Pabbly Connect to streamline your workflows and save valuable time in your operations.