Learn how to integrate Sendinblue with WhatsApp using Pabbly Connect to receive notifications for hard bounced messages. Follow our detailed tutorial now! Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To integrate Sendinblue with WhatsApp, the first step is to access Pabbly Connect. Begin by navigating to the official website at Pabbly.com/connect. If you are a returning user, simply click on the ‘Sign In’ button located on the right-hand side.

If you are new to Pabbly Connect, the sign-up process is quick and straightforward, taking less than two minutes. Once logged in, you will arrive at the dashboard where you can access various Pabbly applications, including Pabbly Connect.

2. Creating a Workflow in Pabbly Connect

In this step, you will create a new workflow in Pabbly Connect to automate the process. Click on the ‘Create Workflow’ button, and a dialog box will prompt you to name your workflow. For this integration, name it ‘Get WhatsApp Messages When Sendinblue Messages Hard Bounced’ and click on ‘Create’.

  • Name your workflow appropriately.
  • Select your trigger application (Sendinblue).
  • Set the trigger event to ‘Message Hard Bounced’.

Once you have set up the trigger, Pabbly Connect will provide a webhook URL. This URL is essential for connecting Sendinblue with Pabbly Connect, so make sure to copy it for the next steps.

3. Setting Up the Webhook in Sendinblue

Next, go to your Sendinblue account, now referred to as Brevo, and navigate to the ‘Campaigns’ section. From there, click on ‘Settings’ and locate the ‘Webhooks’ option. Here, you will add a new webhook using the URL you copied from Pabbly Connect.

  • Click on ‘Add a New Webhook’.
  • Paste the copied URL into the designated field.
  • Select the event ‘Message Hard Bounced’ and save the webhook.

After saving, Sendinblue will be configured to send notifications to Pabbly Connect whenever a message hard bounces. This step is crucial for ensuring that your WhatsApp notifications are triggered correctly.

4. Testing the Integration with Pabbly Connect

To ensure everything is set up correctly, you need to perform a test by sending an email that will hard bounce. Create a new campaign in Sendinblue, name it appropriately, and select a recipient that is guaranteed to fail (e.g., a non-existent email address).

Once the campaign is sent, wait a few moments for the hard bounce to be registered. Check Pabbly Connect to see if the webhook received the data. You should see an API response indicating that the message has bounced, including details like the email address and campaign name.

5. Sending WhatsApp Notifications Using Pabbly Connect

After confirming that the hard bounce data is received in Pabbly Connect, the next step is to set up WhatsApp notifications. For this, choose the action application as ‘Interact’ to send WhatsApp messages.

Connect your Interact account by providing the necessary credentials, including the secret key. Once connected, fill in the required fields, such as the phone number and template code for the WhatsApp message. Make sure to map the variables correctly to personalize the message.

After setting this up, whenever a hard bounce occurs, Pabbly Connect will automatically send a WhatsApp notification to your team, keeping them informed in real-time.

Conclusion

In this tutorial, we explored how to integrate Sendinblue with WhatsApp using Pabbly Connect. By setting up a workflow, configuring webhooks, and sending WhatsApp notifications, you can automate your communication effectively. This integration ensures that your team is always informed about hard bounced messages, enhancing your operational efficiency.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.