Integrate Razor Pay with WhatsApp Using Pabbly Connect: A Step-by-Step Guide

Learn how to integrate Razor Pay with WhatsApp using Pabbly Connect to automate payment notifications. Follow this detailed tutorial for seamless integration. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Razor Pay Integration

To begin the integration process, you must first access Pabbly Connect. This platform is essential for connecting Razor Pay with WhatsApp. Sign up or log in to your existing account to start creating workflows that automate your payment notifications.

Once logged in, navigate to the dashboard of Pabbly Connect. Here, you will find options to create a new workflow. Click on the ‘Create Workflow’ button to initiate the setup process.

2. Creating a New Workflow in Pabbly Connect

After clicking on ‘Create Workflow’, you will be prompted to name your workflow. For this integration, name it something relevant, such as ‘Send and Get WhatsApp Message on Successful Razor Pay Payment’. This helps in identifying the workflow later.

• Select a folder for your workflow, such as ‘Automations’.
• Click on the ‘Create’ button to finalize the workflow setup.

With the workflow created, you will see options to set up triggers and actions. This is where Pabbly Connect facilitates the automation process by allowing you to link Razor Pay with WhatsApp.

3. Configuring the Trigger for Razor Pay Payments

Now it’s time to set up the trigger for your workflow. Select Razor Pay as your trigger application. This will allow Pabbly Connect to listen for new payment events.

Choose the trigger event as ‘Payment Captured’. This means that every time a payment is successfully captured by Razor Pay, Pabbly Connect will initiate the workflow. You will receive a webhook URL that you need to copy and set up in your Razor Pay account.

4. Setting Up the Webhook in Razor Pay

Log in to your Razor Pay account and navigate to the settings. Under the ‘Account Settings’, find the ‘Webhooks’ section. Here, you will add a new webhook using the URL copied from Pabbly Connect.

• Paste the webhook URL in the designated field.
• Select the event ‘Payment Captured’ to ensure it triggers correctly.

Click on the ‘Create Webhook’ button to finalize the setup. Now, whenever a payment is captured, Razor Pay will send a notification to Pabbly Connect, which will trigger the next steps in your workflow.

5. Sending WhatsApp Notifications Using Pabbly Connect

After setting up the webhook, the next step is to send a WhatsApp message to your customers. In Pabbly Connect, add an action step and select ‘WhatsApp by AI Sensei’ as your action application.

Choose the action event as ‘Send Template Message’. You will need to connect your WhatsApp account by entering the API key from your WhatsApp by AI Sensei account. Once connected, you can set up the message template that will be sent to customers upon successful payment.

Conclusion

In this tutorial, we explored how to integrate Razor Pay with WhatsApp using Pabbly Connect to automate payment notifications. By following these steps, you can enhance customer communication and streamline your payment processes effectively.