Integrate Jira and Google Chat Using Pabbly Connect: A Step-by-Step Guide

Learn how to integrate Jira and Google Chat using Pabbly Connect for automated notifications. Follow our detailed tutorial for easy setup. Implement the precise methodologies leading organizations use to automate repetitive tasks, illustrated with practical examples designed for immediate application.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To start integrating Jira and Google Chat using Pabbly Connect, first access the Pabbly Connect dashboard. You can do this by visiting the Pabbly website and signing in. If you are a new user, signing up is quick and easy, taking less than two minutes.

Once you are on the dashboard, locate the ‘Create Workflow’ button on the right side. Click on it to begin setting up your automation. This is where you will create a workflow that connects Jira and Google Chat through Pabbly Connect.

2. Setting Up the Workflow in Pabbly Connect

In this section, you will name your workflow to send custom card messages on Google Chat for new Jira issues. After clicking ‘Create Workflow’, a dialog box will appear prompting you to enter a name. You can use a descriptive name like ‘Send Custom Card Message on Google Chat for New Jira Issues’.

• Click on ‘Create’ to proceed.
• This will lead you to a new window with two sections: Trigger and Action.
• Choose ‘Jira Software’ as the trigger application and ‘Google Chat’ as the action application.

After selecting your applications, you will need to configure the trigger event in Pabbly Connect. This event will be set to ‘Configure Webhooks’, which allows Pabbly Connect to receive and process data from Jira.

3. Configuring Webhooks in Jira

To set up the webhook in Jira, go to the settings of your Jira software. Navigate to the ‘System’ section and look for the ‘Webhooks’ tab. Here, you will create a new webhook by clicking on the ‘Create a Webhook’ button.

In the webhook configuration, name your webhook (e.g., ‘Jira Google Chat Integration’) and paste the webhook URL provided by Pabbly Connect. Make sure the status is enabled. You can also add a description and specify issue-related events using a JQL query if needed.

• Select the issue type for notifications (e.g., ‘Service Request’).
• Click on ‘Create’ to finalize the webhook setup.
• Return to Pabbly Connect to test the webhook response.

Once you have created the webhook, you can test it by creating a new issue in Jira. This will trigger the webhook and allow Pabbly Connect to capture the data.

4. Sending Notifications to Google Chat

After successfully capturing the webhook response in Pabbly Connect, you will set up the action to send a custom card message to Google Chat. Choose the action event as ‘Create Custom Card Message’.

To connect to Google Chat, you will need to paste the Google Chat webhook URL. This URL is generated by creating a webhook in your Google Chat space. Make sure to name the webhook appropriately for easy identification.

Enter the header title, subtitle, and any images you want to include in the message. Map the details from the Jira issue to the Google Chat message. Include any custom JSON code for widgets in your message.

Once everything is set up, click on ‘Save and Send Test Request’ to verify that the message is sent to Google Chat. You should see the custom card appear in your Google Chat space, confirming that your integration is successful.

5. Testing the Integration in Real Time

To ensure that your integration between Jira and Google Chat via Pabbly Connect is functioning correctly, create a new issue in Jira. Use descriptive text for the subject and body to see how the data appears in Google Chat.

After you create the issue, return to Google Chat to check for the notification. The message should reflect the details of the new Jira issue, including the title, description, and assigned user.

Confirm that the notification includes all mapped information. If successful, your integration is complete!

This step confirms that your setup is working as intended, allowing your team to receive timely updates on new Jira issues via Google Chat, all thanks to Pabbly Connect.

Conclusion

In this tutorial, we demonstrated how to integrate Jira and Google Chat using Pabbly Connect. By following the steps outlined, you can automate notifications for new issues created in Jira, ensuring your team stays updated effortlessly. This integration enhances communication and productivity within your team.