Integrate Instamojo with WhatsApp Using Pabbly Connect: A Step-by-Step Guide

Learn how to automate WhatsApp notifications for failed Instamojo payments using Pabbly Connect. Follow this detailed tutorial for seamless integration. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Integration

To start the integration process, you need to access Pabbly Connect. This platform allows you to automate workflows between different applications. First, create a free account on Pabbly Connect to get started.

Once you have logged in, navigate to the dashboard. Here, you can easily set up your automation workflow by clicking on the ‘Create Workflow’ button. Name your workflow, for example, ‘Instamojo to WhatsApp’ and select the appropriate folder for your automation.

2. Triggering Failed Payments from Instamojo

The first step in the automation is to set up a trigger in Pabbly Connect. You will need to connect your Instamojo account to capture failed payment notifications. In the trigger step, select Instamojo as the app and choose the trigger event as ‘Failed Payment’.

• Select Instamojo from the app list.
• Choose the trigger event as ‘Failed Payment’.
• Copy the provided webhook URL.

After copying the webhook URL, you will need to add it to your Instamojo payment page settings. This allows Pabbly Connect to receive notifications whenever a payment fails. By doing this, you ensure that all failed payment details are captured seamlessly.

3. Configuring the Instamojo Webhook

Now, navigate to your Instamojo account and go to the payment page where you want to set up the webhook. Click on the three dots and select ‘Edit Page’.

In the edit mode, scroll down to find the webhook settings. Turn on the webhook option and paste the copied URL from Pabbly Connect. Ensure that you select ‘Failed Payment’ as the event to be captured.

4. Sending WhatsApp Notifications via AI Sensei

After successfully setting up the trigger, the next step is to send WhatsApp notifications. In the action step of Pabbly Connect, search for AI Sensei and select it. Choose the action event as ‘Send Template Message’.

• Connect your AI Sensei account by providing the API key.
• Select the campaign name you created for WhatsApp notifications.
• Map the mobile number from the trigger step to send the message.

By configuring these settings, you ensure that every time a payment fails, a WhatsApp message is sent to the customer with the relevant details and a link to retry the payment.

5. Testing the Integration

Once everything is set up, it’s crucial to test the integration. Try making a payment on your Instamojo payment page and intentionally fail it. This will trigger the workflow in Pabbly Connect.

Check your WhatsApp account to confirm that the notification has been sent successfully. The message should include the customer’s name, details about the failed payment, and a link to retry the payment.

Conclusion

This tutorial demonstrated how to use Pabbly Connect to automate WhatsApp notifications for failed payments on Instamojo. By following these steps, you can enhance customer communication and improve payment success rates.