Learn how to automate sending emails for Google My Business reviews using Pabbly Connect and Gmail. Follow our step-by-step tutorial for seamless integration. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Google My Business Integration

To begin using Pabbly Connect, first, access your Pabbly Connect account. This platform is essential for automating the workflow between Google My Business and Gmail. Once logged in, navigate to the dashboard where you can create a new workflow.

Click on the ‘Create Workflow’ button on the right side. Name your workflow something relevant, like ‘Send New Gmail Email for Google My Business Reviews’. After naming it, click on ‘Create’ to proceed to the workflow setup.

2. Defining the Trigger: Google My Business Review

In this step, you will set up the trigger that initiates the email notification process. Select Google My Business as the trigger application in Pabbly Connect. The specific event you want to track is ‘New Review’.

  • Choose the ‘New Review’ event from the dropdown.
  • Connect your Google account by clicking on ‘Add New Connection’.
  • Sign in with your Google account and allow necessary permissions.

Once the connection is established, you will see your account name and location. Click on ‘Save and Send Test Request’ to verify the setup. Ensure that you have a recent review to test this trigger.

3. Sending Email Notification via Gmail

After successfully setting up the trigger with Google My Business, the next step is to configure the action to send an email through Gmail. Select Gmail as your action application in Pabbly Connect and choose the ‘Send Email’ event.

Click on ‘Connect’ and again add a new connection with your Gmail account. Follow the prompts to sign in and authorize access. Fill in the required fields to compose your email:

  • Enter the recipient’s email address (your support team’s email).
  • Set the sender name as ‘Google My Business’.
  • Subject: ‘New Review Posted’.
  • Email body: ‘Dear user, a new review has been posted on your Google My Business by your customer. Please check and reply. Thanks!’.

Once all details are filled in, click on ‘Save and Send Test Request’ to send the email. Check your support team’s inbox to confirm the email was received successfully.

4. Verifying Email Delivery and Workflow Functionality

After sending the email, it’s crucial to verify that everything is functioning as expected. Go to your support team’s Gmail inbox and check for the new email notification you just configured. The subject should read ‘New Review Posted’ with the appropriate message detailing the review. using Pabbly Connect

This step ensures that whenever a new review is submitted on Google My Business, your support team receives instant notifications without needing to log into the Google My Business account repeatedly. This automation streamlines the process of responding to reviews efficiently.

5. Conclusion: Automate Your Google My Business Reviews with Pabbly Connect

Using Pabbly Connect, you can easily automate the process of sending email notifications for new Google My Business reviews. This integration not only saves time but also enhances customer engagement by ensuring timely responses to reviews.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

By following the steps outlined in this tutorial, you can set up a seamless workflow that connects Google My Business with Gmail. This allows your support team to stay updated with new reviews and respond promptly, improving customer satisfaction.

In conclusion, Pabbly Connect is an invaluable tool for automating business processes, especially for managing customer feedback through Google My Business. Start using it today to enhance your business operations!