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Integrate Cal.com with WhatsApp Using Pabbly Connect: A Step-by-Step Guide

Learn how to integrate Cal.com with WhatsApp using Pabbly Connect for seamless automation. Follow this detailed guide for step-by-step instructions. Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Cal.com Integration

To begin the automation process, first, access Pabbly Connect. This platform is essential for integrating Cal.com with WhatsApp. Start by logging into your Pabbly Connect account and navigate to the dashboard.

Next, select the option to create a new workflow. Here, you will set up a trigger event that will initiate the automation. Choose Cal.com as your trigger application, as it is vital for capturing events related to bookings.

2. Configuring the Webhook in Cal.com

Once you have set up Pabbly Connect, the next step is to configure the webhook in Cal.com. This webhook acts as a bridge for transferring data between Cal.com and Pabbly Connect. To do this, go to your Cal.com dashboard and click on the settings option.

Select the Developer option in the settings menu.
Click on the Webhook option and then select the New button.
Insert the webhook URL provided by Pabbly Connect into the subscriber URL field.

After entering the URL, select the event that will trigger the webhook. For this integration, choose the ‘Booking Created’ event. This ensures that every time a booking is made, the data will be sent to Pabbly Connect for further processing.

3. Testing the Integration with a Sample Booking

Now that you have configured the webhook, it’s time to test the integration. Go back to Pabbly Connect and ensure it is waiting for a webhook response. To generate a response, create a new booking in Cal.com.

Access the Pabbly booking page you created earlier and fill in the required details for a new appointment. Once you submit the booking, return to Pabbly Connect. You should see the captured response from Cal.com, confirming that the integration is successful.

4. Sending Confirmation Messages via WhatsApp

With the integration established, you can now automate sending confirmation messages to clients. In Pabbly Connect, add an action step to send a WhatsApp message using the WhatsApp Cloud API. This feature allows you to notify clients instantly about their bookings.

Select WhatsApp Cloud API as your action application.
Choose the ‘Send Message’ action.
Map the fields from the Cal.com booking response to the WhatsApp message template.

After setting up the WhatsApp action, every time a booking is made in Cal.com, a confirmation message will be automatically sent to the client via WhatsApp, streamlining communication.

5. Conclusion

In this tutorial, we explored how to integrate Cal.com with WhatsApp using Pabbly Connect. By setting up a webhook and configuring actions, you can automate booking confirmations seamlessly. This integration enhances client communication and simplifies appointment management.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.