Integrate BigCommerce with HubSpot CRM Using Pabbly Connect

Learn how to use Pabbly Connect to integrate BigCommerce and HubSpot CRM for seamless contact creation from new orders. Master proven automation processes with practical implementation examples and strategic recommendations you can apply immediately in your workflow.

Watch Step By Step Video Tutorial Below

1. Access Pabbly Connect for Integration

To start integrating BigCommerce with HubSpot CRM, you first need to access Pabbly Connect. Open your browser and type in ‘Pabbly.com’ to reach the official website. Once there, hover over the products menu and select the ‘Connect’ option to proceed.

After clicking on ‘Connect’, sign in to your account. If you don’t have an account, you can create one for free in just two minutes. Pabbly Connect allows you to integrate various applications without any coding skills, making it user-friendly and efficient.

2. Create a New Workflow in Pabbly Connect

Once signed in to Pabbly Connect, click on the ‘Create Workflow’ button located at the top right corner of the dashboard. A dialog box will prompt you to name your workflow; for this integration, name it ‘BigCommerce to HubSpot’. After naming, click on ‘Create’ to proceed.

Next, you will see the trigger window. Here, select ‘BigCommerce’ as the app and choose ‘New Order Created’ as the trigger event. This action will initiate the workflow whenever a new order is placed in BigCommerce, allowing you to send the data to HubSpot.

3. Set Up BigCommerce API in Pabbly Connect

To connect Pabbly Connect with BigCommerce, you need to fill in the required credentials: Client ID, Access Token, and Store Hash Key. Navigate to your BigCommerce account and go to ‘Advanced Settings’, then select ‘API Accounts’. Here, create a new API account by choosing ‘Create V2/V3 API Account’.

• Provide a name for the API account, such as ‘HubSpot Integration’.
• Set the appropriate permissions for Customers, Orders, and Information & Settings to ‘Modify’.
• Click ‘Save’ to generate your API credentials.

After saving, copy the Client ID, Access Token, and Store Hash Key from the generated API account and paste them into the respective fields in Pabbly Connect. This will establish the connection between BigCommerce and Pabbly Connect.

4. Capture Data from BigCommerce Orders

With the connection established, it’s time to capture the order data. In Pabbly Connect, click on ‘Capture Webhook Response’. This step is crucial as it allows Pabbly Connect to listen for new order data from BigCommerce. To test this, create a dummy order in your BigCommerce store.

Once the dummy order is created, return to Pabbly Connect and you should see the captured data, including order details like customer name and email address. If the details are not fully populated, you may need to extract additional information using the ‘Get Order by ID’ action in Pabbly Connect.

5. Create HubSpot CRM Contact from BigCommerce Order

Now that you have captured the order details, the next step is to create a contact in HubSpot CRM. In Pabbly Connect, add another action by selecting ‘HubSpot CRM’ as the app and ‘Create a Contact’ as the action event. This will allow you to sync the captured order data directly into HubSpot.

To connect to HubSpot, you will need to enter your HubSpot API key. Navigate to your HubSpot account, go to settings, and find the API key under integrations. Copy this key and paste it into Pabbly Connect. Then, map the order details (like email, first name, last name, etc.) to the respective fields in HubSpot.

Finally, click ‘Save and Send Test Request’ to verify the integration. If successful, you will see the new contact appear in your HubSpot account, confirming that the integration is working flawlessly.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to integrate BigCommerce with HubSpot CRM seamlessly. By following the outlined steps, you can automate the process of creating contacts from new orders, enhancing your CRM capabilities. This integration not only saves time but also ensures accurate data flow between your eCommerce and CRM platforms.