How to Use OpenAI to Draft & Send Email Responses with Pabbly Connect

Learn how to integrate OpenAI with Gmail using Pabbly Connect to automate email responses. Follow this detailed tutorial for step-by-step guidance. This comprehensive guide reveals exactly how to connect your applications and automate repetitive tasks — accessible for professionals of all technical backgrounds.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Email Automation

To start using Pabbly Connect for automating email responses, first, access the platform by visiting its website. If you don’t have an account, sign up for free, which allows you to perform 100 tasks monthly. If you already have an account, simply log in to your dashboard.

Once on the dashboard, click on the ‘Create Workflow’ button. You will be prompted to name your workflow, such as ‘OpenAI Email Response Automation,’ and select a folder to save it. This sets the stage for integrating Gmail and OpenAI through Pabbly Connect.

2. Trigger Setup Using Email Parser in Pabbly Connect

In this step, you will set up the trigger for your workflow using the Email Parser feature in Pabbly Connect. Select ‘Email Parser’ as your trigger application. This allows you to capture incoming emails automatically.

• Copy the forwarding email provided by Pabbly Connect.
• Go to your Gmail settings and add this forwarding address.
• Verify the forwarding email by clicking the confirmation link sent to it.

After confirming, return to Pabbly Connect and click on ‘Re-capture Email Parser Response’ to ensure that it captures the incoming email correctly. This setup will allow Pabbly Connect to automatically process emails received in your Gmail account.

3. Generating Email Responses Using OpenAI

With the trigger set up, the next step is to configure the action to generate email responses using OpenAI. Select ‘OpenAI’ as the action application in Pabbly Connect. You will need to choose the action event as ‘ChatGPT’ to generate the email content.

To connect OpenAI with Pabbly Connect, you will need an API key. Go to the OpenAI API Keys page, create a new secret key, and copy it into Pabbly Connect. Map the relevant fields such as customer name, email subject, and email body into your prompt for generating personalized responses.

• Select the AI model (e.g., GPT-4).
• Craft your prompt to include customer details for a personalized response.
• Map the customer name, email subject, and body text into the prompt.

After mapping these details, click on ‘Save and Send Test Request’ to generate the email response. This response will be used to draft an email in your Gmail account.

4. Drafting and Sending Emails in Gmail via Pabbly Connect

Now that you have generated the email response, the next step is to draft it in Gmail through Pabbly Connect. Choose Gmail as your action application and select ‘Create Draft’ as the action event. Connect your Gmail account and map the fields for the email subject, recipient email, and email body.

After mapping these fields, click on ‘Save and Send Test Request’. This will create a draft email in your Gmail account with the content generated by OpenAI. You can check your Gmail drafts to confirm that the email has been created successfully.

To ensure that you have time to review the draft, set up a delay action in Pabbly Connect. Choose ‘Delay by Pabbly’ and set the delay time to 24 hours. This allows you to finalize the email draft before it is sent out.

5. Finalizing and Sending Email Responses Automatically

After the 24-hour delay, the final step is to send the drafted email. In Pabbly Connect, add another action for Gmail and select ‘Send Draft’ as the action event. Use the draft ID obtained from the previous draft creation step.

Once you have mapped the draft ID, click on ‘Save and Send Test Request’. This action will automatically send the drafted email to the customer after the review period. You can check your sent emails in Gmail to confirm that the email has been sent successfully.

By following these steps, you have successfully created an automation workflow using Pabbly Connect to draft and send email responses using OpenAI. This integration streamlines your email communication process and enhances customer interaction.

Conclusion

This guide summarizes the key points and helps you understand the essential features and benefits of using this tool.

In conclusion, using Pabbly Connect to integrate OpenAI with Gmail allows for efficient and automated email responses. By following the outlined steps, you can streamline your email handling with minimal effort.