How to Share Your Furniture Catalogue on WhatsApp Using Pabbly Connect

Learn how to seamlessly share your furniture catalogue via WhatsApp when customers fill out a form, using Pabbly Connect for automation. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect to Automate Your Workflow

To begin sharing your furniture catalogue via WhatsApp, you need to access Pabbly Connect. This platform will facilitate the integration between your form submissions and WhatsApp messaging. First, navigate to the Pabbly Connect website and sign up for a free account if you haven’t already.

Once logged in, you will be directed to the Pabbly Connect dashboard. From there, click on the ‘+’ icon to create a new workflow. Name your workflow something descriptive, such as ‘Send Furniture Catalogue to Customers on WhatsApp’. This will help you identify the automation later.

2. Setting Up the Trigger for New Form Submissions

The next step involves setting up a trigger in Pabbly Connect to capture new form submissions. Select the application from which you want to collect data; in this case, it will be a form application like Google Forms or any other form builder you prefer. Choose the trigger event as ‘New Form Submission’.

• Choose the form you want to connect to Pabbly Connect.
• Copy the webhook URL provided by Pabbly Connect.
• Go to your form builder and paste the webhook URL into the integration settings.

After completing these steps, whenever a customer submits the form, Pabbly Connect will capture their details, which will be used to send the furniture catalogue via WhatsApp.

3. Configuring the Action Step to Send Messages via WhatsApp

Now that the trigger is set, the next step is to configure the action that will send the message via WhatsApp. In Pabbly Connect, select the application for WhatsApp messaging, such as 360dialog. Choose the action event as ‘Send Template Message’.

Here, you will need to provide your API key and domain name from your WhatsApp service provider. This is crucial for establishing a secure connection. Make sure to follow the instructions provided by Pabbly Connect to enter these details correctly.

• Enter the API key generated from your WhatsApp account.
• Specify the domain name associated with your WhatsApp service.
• Select the template message you created for sending catalogues.

Once these configurations are complete, Pabbly Connect will automatically send the furniture catalogue link to the customer’s WhatsApp upon form submission.

4. Testing the Integration for Successful Message Delivery

After setting up your workflow in Pabbly Connect, it’s essential to test the integration to ensure everything is functioning as expected. Fill out your form with test customer details and submit it. Check if the message is sent successfully to the specified WhatsApp number.

Monitor the Pabbly Connect dashboard for any errors or issues. If the message is successfully delivered, you will see the details captured in the workflow history. This confirms that the integration is working correctly.

5. Conclusion

Using Pabbly Connect to automate the sharing of your furniture catalogue via WhatsApp is an efficient way to enhance customer engagement. By following the steps outlined in this tutorial, you can streamline your workflow, ensuring that every customer receives timely information about your products. With this integration, your business can operate more smoothly and effectively.

In conclusion, Pabbly Connect simplifies the process of sharing your furniture catalogue on WhatsApp whenever a customer makes an enquiry through a form. Implement this automation today for better customer service.