How to Set Up Webhook Inside Twilio Using Pabbly Connect

Learn how to set up a webhook inside Twilio using Pabbly Connect to capture SMS details seamlessly. Follow this step-by-step tutorial for a smooth integration.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Twilio Integration

To set up a webhook inside Twilio, you first need to access Pabbly Connect. This platform acts as a bridge for integrating various applications, including Twilio. Start by logging into your Pabbly Connect account and navigating to the trigger section.

In the trigger window, search for Twilio as your trigger application. Select the event labeled ‘New SMS’. This event will trigger whenever a new SMS is received on your registered Twilio number, allowing Pabbly Connect to capture the SMS details.

2. Obtaining the Webhook URL from Pabbly Connect

After selecting the trigger event, Pabbly Connect will provide you with a unique webhook URL. This URL is crucial as it will connect your Twilio account to Pabbly Connect. Make sure to read the help desk instructions provided alongside the webhook URL. using Pabbly Connect

Next, copy the webhook URL. This URL will be used in your Twilio account to receive SMS data. Ensure you have it ready for the next steps in the integration process.

3. Configuring Twilio to Use the Webhook

Now that you have the webhook URL from Pabbly Connect, log into your Twilio account. Navigate to the ‘Phone Numbers’ section and select ‘Manage’. From there, go to ‘Active Numbers’ and choose the number you wish to configure.

Scroll down to the messaging configuration section. Here, you will find a field labeled ‘Message Comes In’. Select ‘Webhook’ from the dropdown menu. In the URL field, paste the webhook URL you obtained from Pabbly Connect. Finally, save the configuration to establish the connection.

4. Testing the Integration with Pabbly Connect

Once you have saved the configuration in Twilio, return to Pabbly Connect. The platform will now be waiting for a webhook response, indicating that it is ready to capture incoming SMS data. To test the integration, send an SMS to your registered Twilio number.

For example, you can send a message like, ‘Hello, I’m a demo user. I would like to know more about your digital marketing services.’ After sending the SMS, check Pabbly Connect for the captured data. You should see the SMS details, including the SMS SID and message content.

• Ensure that the SMS status shows as received.
• Verify that the SMS SID is displayed in Pabbly Connect.
• Check the body of the SMS for accurate content capture.

This step confirms that your Twilio and Pabbly Connect integration is functioning correctly.

5. Conclusion: Successful Integration of Twilio and Pabbly Connect

In conclusion, you have successfully set up a webhook inside Twilio using Pabbly Connect. This integration allows you to automatically capture SMS details whenever a new message is received on your Twilio number. With this setup, you can streamline your communication processes and enhance your operational efficiency.

Utilizing Pabbly Connect, you can expand your automation capabilities by integrating various applications, making your workflows smoother and more effective.