How to Send WooCommerce Product Reviews to Slack Using Pabbly Connect

Learn how to automate sending WooCommerce product reviews to Slack using Pabbly Connect with our step-by-step tutorial. Perfect for streamlining team communications! Navigate the automation landscape confidently with clear, structured guidance suitable for professionals regardless of prior technical experience.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WooCommerce and Slack Integration

To begin the integration of WooCommerce product reviews with Slack, the first step is to access Pabbly Connect. This platform allows you to automate workflows seamlessly. Start by creating a free account on Pabbly Connect’s dashboard.

Once logged in, click on ‘Create Workflow’ and name your workflow, for instance, ‘WooCommerce to Slack’. This workflow will manage the automation of sending product reviews to your Slack channel.

2. Configuring the Trigger for WooCommerce Reviews

In the trigger window of Pabbly Connect, select WooCommerce as the application. This sets up the platform to listen for new product reviews. Choose the trigger event as ‘New Product Review’ from the dropdown menu.

• Select WooCommerce from the app list.
• Choose ‘New Product Review’ as the trigger event.
• Connect your WooCommerce account by entering the Consumer Key, Consumer Secret, and Website URL.

After configuring these options, save your settings. This connection allows Pabbly Connect to receive product review data whenever a new review is posted in your WooCommerce store.

3. Testing the Trigger to Ensure Connection

After setting up your trigger, it’s essential to test the connection. Post a new review on your WooCommerce product, and then return to Pabbly Connect to click on ‘Save and Send Test Request’. This action retrieves the latest review details.

Ensure the review details such as reviewer name, email, review text, and star rating are displayed correctly. This confirms that Pabbly Connect is successfully capturing new reviews from WooCommerce.

4. Formatting Review Details Before Sending to Slack

To clean up the review text before sending it to Slack, use the Text Formatter feature in Pabbly Connect. This allows you to remove any HTML tags from the review content.

• Select ‘Text Formatter’ as the action app.
• Choose ‘Text Basic Formatting’ as the action event.
• Map the review text to the string field and select ‘Remove HTML Tags’ in the transform section.

After formatting, click on ‘Save and Send Test Request’ to ensure the review text is clean and ready for Slack.

5. Sending the Formatted Review to Slack

Now that the review text is formatted, it’s time to send it to your Slack channel. In Pabbly Connect, select Slack as the action app and choose ‘Send Channel Message’ as the action event.

Connect your Slack account and specify the channel where you want to send the review notifications. Map the review details such as the reviewer name, email, and formatted review text into the message field.

Once you have configured the message, click on ‘Save and Send Test Request’. Check your Slack channel to see if the message appears correctly, confirming that your integration is working smoothly.

Conclusion

Using Pabbly Connect, you can automate the process of sending WooCommerce product reviews to Slack effortlessly. This integration enhances team communication and keeps everyone informed about customer feedback.