How to Send WooCommerce Order Confirmation SMS using KrispCall with Pabbly Connect

Learn how to effortlessly send WooCommerce order confirmation SMS using KrispCall through Pabbly Connect. Follow this step-by-step guide for seamless integration. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for WooCommerce SMS Integration

To send WooCommerce order confirmation SMS, you need to access Pabbly Connect. Start by typing ‘Pabbly.com/connect’ in your browser. This platform will facilitate the integration between WooCommerce and KrispCall.

Once on the Pabbly Connect website, you will see options to sign in or sign up for free. New users can create a free account that allows 100 tasks monthly. After signing in, navigate to the dashboard to begin creating your workflow.

2. Creating a New Workflow in Pabbly Connect

To set up your SMS notification system, click the ‘Create Workflow’ button on the Pabbly Connect dashboard. Name your workflow something relevant, like ‘Send WooCommerce Order Confirmation SMS using KrispCall’. This name helps you identify the workflow later. using Pabbly Connect

Next, you will need to set up the trigger and action. The trigger application will be WooCommerce, and the action application will be KrispCall. This means that whenever a new order is created in WooCommerce, an SMS will be sent via KrispCall.

• Select WooCommerce as the trigger application.
• Choose ‘New Order Created’ as the trigger event.
• Set KrispCall as the action application.
• Choose ‘Send SMS’ as the action event.

Now you have configured the basic structure of your workflow. This setup is essential for automating SMS notifications whenever a new order is placed.

3. Setting Up WooCommerce Webhook for Pabbly Connect

To connect WooCommerce with Pabbly Connect, navigate to your WordPress account. From the WooCommerce settings, go to the ‘Advanced’ tab and select ‘Webhooks’. This is where you will create a new webhook for order creation.

In the webhook settings, give your webhook a name, such as ‘WooCommerce Order’. Set the status to active and select the topic as ‘Order Created’. Finally, paste the delivery URL from Pabbly Connect into the appropriate field.

• Name the webhook as ‘WooCommerce Order’.
• Set the status to active.
• Select ‘Order Created’ as the topic.
• Paste the Pabbly Connect delivery URL.

Once saved, this webhook will allow Pabbly Connect to receive order details whenever a new order is created in WooCommerce.

4. Testing the Integration with a New Order

After setting the webhook, it’s time to test the integration. Place a new order in your WooCommerce store. For this example, add a product to your cart and proceed to checkout. Fill in the required billing details and complete the order.

Once the order is placed, return to Pabbly Connect. You should see a response indicating that the new order details have been captured. This response will include all relevant information such as customer name, order amount, and shipping details.

Add a product to the cart. Proceed to checkout and fill in shipping details. Complete the order using cash on delivery.

Once the order is confirmed, Pabbly Connect will receive the order information, which is crucial for sending the SMS confirmation.

5. Sending SMS Confirmation via KrispCall

Now that you have received the order details in Pabbly Connect, it’s time to configure the SMS that will be sent to the customer. Go to the KrispCall settings within Pabbly Connect and establish a connection using your API key and secret key from KrispCall.

After connecting, map the customer’s phone number and other order details into the SMS message. This ensures that every new order triggers a personalized SMS notification.

Map the customer’s phone number from the order details. Create a message template including customer name, order amount, and delivery details. Test the SMS sending functionality to ensure successful delivery.

Once set up, whenever a new order is placed, the customer will receive an SMS confirmation, enhancing their shopping experience.

Conclusion

In conclusion, using Pabbly Connect to send WooCommerce order confirmation SMS via KrispCall streamlines your customer communication. This integration not only automates the process but also ensures timely updates for your customers, enhancing their overall shopping experience.