How to Send WooCommerce Order Confirmation on WhatsApp Using Pabbly Connect

Learn how to automate sending WooCommerce order confirmations on WhatsApp to customers and vendors using Pabbly Connect in this step-by-step tutorial. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To automate sending WooCommerce order confirmations via WhatsApp, start by accessing Pabbly Connect. This platform is essential for integrating various applications like WooCommerce and WhatsApp Cloud API.

Log in to your Pabbly Connect account. If you don’t have one, create a free account in just a few minutes. Once logged in, click on the blue button labeled ‘Create Workflow’ to begin your automation setup.

2. Creating Your Workflow in Pabbly Connect

After clicking ‘Create Workflow’, name your workflow something like ‘Send WooCommerce Order Confirmation’. This name helps identify the automation you are building. using Pabbly Connect

• Select the trigger application as WooCommerce.
• Choose the trigger event as ‘New Order’.
• Click on ‘Connect’ to establish the connection.

This step is crucial as it sets up the initial trigger for your automation. When a new order is placed in WooCommerce, it will trigger the subsequent actions defined in your workflow.

3. Setting Up the WooCommerce Webhook

Next, you need to configure the WooCommerce settings to send data to Pabbly Connect. Navigate to the WooCommerce settings and find the ‘Advanced’ section.

In the ‘Advanced’ section, click on ‘Webhooks’. Click on ‘Add Webhook’ and fill in the required fields:

• Webhook Name: Connection with Pabbly
• Status: Active
• Topic: Order Created

Finally, paste the webhook URL provided by Pabbly Connect and save the webhook. This action allows WooCommerce to send order details to your Pabbly Connect workflow whenever a new order is placed.

4. Configuring WhatsApp Messages via Pabbly Connect

Now, it’s time to set up the action that sends WhatsApp messages. In Pabbly Connect, add a new action step and select the Interact application, which utilizes the WhatsApp Cloud API.

Choose the action event as ‘Send WhatsApp Message’. You will need to connect your Interact account by providing the necessary credentials, including the secret key from the Interact documentation. This connection is vital for sending messages through WhatsApp.

Map the customer’s WhatsApp number from the WooCommerce order details. Set the message template to confirm the order. Include dynamic variables such as customer name and order details.

After setting up the message content, save the action. This step ensures that customers receive a confirmation message on WhatsApp immediately after placing an order.

5. Testing and Finalizing Your Automation

To ensure everything works correctly, conduct a test by placing a dummy order in your WooCommerce store. Once the order is placed, check Pabbly Connect to see if the order details are captured accurately.

After confirming that the order details are received, you can finalize the automation by sending a test WhatsApp message to verify that the customer receives the confirmation as expected. Repeat this process for sending notifications to the vendor.

Place a dummy order in WooCommerce. Check Pabbly Connect for order details. Send test messages to both customer and vendor.

Once you confirm that both messages are sent successfully, your automation is complete, and you can sit back and relax as Pabbly Connect takes care of the rest!

Conclusion

In conclusion, using Pabbly Connect to automate sending WooCommerce order confirmations via WhatsApp is a straightforward process. By following these steps, you can enhance customer communication and streamline vendor notifications.

With this setup, every new order placed will trigger automatic WhatsApp messages, ensuring timely updates for both customers and vendors. Start automating today with Pabbly Connect!