Learn how to send WhatsApp messages using Pabbly Connect with Online Live Support in this detailed tutorial. Step-by-step guide included. Master proven automation processes with practical implementation examples and strategic recommendations you can apply immediately in your workflow.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect to Start Integration

To send WhatsApp messages using Pabbly Connect, you first need to access the platform. Begin by visiting the Pabbly Connect website. Once there, you will see options to sign in or sign up for free. Existing users should click on ‘Sign In’, while new users can select ‘Sign Up’ to create an account.

After signing in, you will reach the all applications page. Here, locate Pabbly Connect and click on ‘Access Now’. This will direct you to the dashboard where you can start creating your workflow.

2. Creating a New Workflow in Pabbly Connect

In this section, you will create a new workflow to send WhatsApp messages. Click on the blue tab labeled ‘Create Workflow’. A dialog box will appear prompting you to name your workflow. Name it ‘Send WhatsApp Messages Using WhatsApp by Online Live Support’ and click ‘Create’.

  • Select your trigger application, which will be Jotform in this case.
  • Choose the trigger event as ‘New Response’.
  • Copy the webhook URL provided by Pabbly Connect.

After copying the webhook URL, proceed to your Jotform account to integrate it with Pabbly Connect. This integration will allow you to capture responses in real-time.

3. Integrating Jotform with Pabbly Connect

To integrate Jotform with Pabbly Connect, navigate to the settings of your form and select ‘Integrations’. Search for the webhooks option and paste the copied URL there. After completing the integration, confirm it by clicking ‘Finish’.

Next, you will need to conduct a test submission of your form. Fill out the necessary fields such as first name, last name, email address, phone number, and location. Once submitted, check back in Pabbly Connect to ensure the data has been captured correctly.

4. Setting Up WhatsApp by Online Live Support

Now that you have received the data from Jotform, it’s time to set up the action application, which is WhatsApp by Online Live Support. In Pabbly Connect, select WhatsApp as your action application and choose the action event as ‘Send Text Message’.

  • Connect your WhatsApp account by selecting ‘Add New Connection’.
  • You will need to provide a session ID, which you can obtain by scanning the QR code from your WhatsApp setup.
  • Paste the session ID back into Pabbly Connect to establish the connection.

After connecting, you can fill in the recipient’s phone number and the message you wish to send. Ensure the phone number includes the country code but excludes the ‘+’ sign.

5. Testing the Integration

With everything set up, it’s time to test your integration. Click on ‘Save and Send Test Request’ in Pabbly Connect. You should receive a positive API response confirming that the message has been sent successfully.

To verify, check your WhatsApp for the test message. If you receive it, your integration is successful. You can also conduct further tests by submitting additional forms to ensure everything functions as expected.

Conclusion

This tutorial has demonstrated how to send WhatsApp messages using Pabbly Connect with Online Live Support. By following the outlined steps, you can automate your messaging process efficiently and effectively. For any queries, feel free to reach out or explore more integrations through Pabbly Connect.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.