How to Send WhatsApp Messages to Justdial Leads Using Pabbly Chatflow

Learn how to automate sending WhatsApp messages to Justdial leads using Pabbly Chatflow. Follow this step-by-step tutorial for seamless integration. Build conversational workflows that guide visitors toward conversion with dynamic, branching dialogs that respond intelligently to user input.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Chatflow for WhatsApp Integration

To begin sending WhatsApp messages to Justdial leads using Pabbly Chatflow, you first need to access the platform. Navigate to the Pabbly Chatflow homepage by typing the URL in your browser. Here, you will find options to sign in or sign up for a free account.

If you are a new user, click on the ‘Sign up for free’ button to create an account. Existing users can simply sign in. Once logged in, you can access the features of Pabbly Chatflow that will help automate your WhatsApp messaging process.

2. Creating a Workflow in Pabbly Chatflow

After signing into Pabbly Chatflow, you need to create a new workflow for sending WhatsApp messages. Click on the ‘Create Workflow’ option, and a dialog box will appear asking for a name. Name your workflow something descriptive, like ‘Send WhatsApp Message to Justdial Leads Using Pabbly Chatflow’.

• Select a folder for your workflow, ideally one related to WhatsApp marketing.
• Click on ‘Create’ to finalize your workflow setup.

Once the workflow is created, you will see two main sections: Trigger and Action. The Trigger will determine when the workflow starts, and the Action will define what happens as a result. Here, you will set Justdial as the trigger application and Pabbly Chatflow as the action application.

3. Setting Up Trigger and Action in Pabbly Chatflow

In the workflow, select Justdial as your trigger application. The trigger event will be ‘New Leads’ since you want to send a WhatsApp message each time a new lead is captured through Justdial. This ensures that every new lead initiates the action of sending a WhatsApp message through Pabbly Chatflow.

Next, you will need to set up a connection between Justdial and Pabbly Chatflow. To do this, you will receive a webhook URL that must be configured in your Justdial account. Since Justdial does not allow direct input of the webhook URL in its user interface, you will need to contact your Justdial account manager to insert the URL for you.

• Copy the webhook URL provided by Pabbly Chatflow.
• Send the URL to your Justdial account manager for configuration.

Once the webhook is set up, you will be able to receive lead details in Pabbly Chatflow, which will allow you to send WhatsApp messages automatically.

4. Sending WhatsApp Messages via Pabbly Chatflow

With the connection established, the next step is to set up the action in Pabbly Chatflow to send WhatsApp messages. Select Pabbly Chatflow as your action application and choose the action event ‘Send Template Message’. This is where you will define the content of the WhatsApp message that will be sent to new leads. using Pabbly Connect

To send a message, you need to configure several fields. First, you will enter the recipient’s mobile number, which should be dynamically mapped from the lead details received from Justdial. Additionally, select the template you want to use for the message. Ensure that the template is already approved in Pabbly Chatflow.

Map the recipient’s mobile number dynamically to ensure accurate message delivery. Select your approved WhatsApp message template for personalization.

After filling in the required fields, click on ‘Save and Send Test Request’ to send a test message. This will confirm that your setup is working correctly and that messages are being sent as expected.

5. Managing Messages in Pabbly Chatflow

Once you have successfully sent a WhatsApp message to a Justdial lead, you can manage all your communications directly within Pabbly Chatflow. The platform features an inbox where you can view both sent and received messages. This makes it easy to track your interactions without switching between different applications.

In the inbox, you can see the status of sent messages, including whether they have been delivered or read. If a lead responds to your message, you will also see their reply in the inbox. This integrated approach helps streamline your communication process with leads captured through Justdial.

Monitor the delivery and read status of your WhatsApp messages. Engage with leads directly from the Pabbly Chatflow inbox.

Keep in mind that if leads do not respond within 24 hours, there are limitations on sending follow-up messages. This ensures compliance with WhatsApp’s messaging policies and prevents spamming.

Conclusion

In this tutorial, we explored how to send WhatsApp messages to Justdial leads using Pabbly Chatflow. By following the outlined steps, you can automate your communication process and enhance lead engagement effectively. This integration not only saves time but also improves customer interaction through personalized messaging.