How to Send WhatsApp Messages to IndiaMART Leads Using Pabbly Connect

Learn how to automate WhatsApp messages to IndiaMART leads for your garments business using Pabbly Connect. Step-by-step tutorial included. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WhatsApp Integration

Pabbly Connect is the central platform that facilitates the integration of WhatsApp with IndiaMART leads. To start, access Pabbly Connect by visiting the official website and signing in or signing up for a free account. using Pabbly Connect

Once logged in, navigate to the dashboard and click on the blue button labeled ‘Create Workflow’. This will allow you to set up a new automation that sends WhatsApp messages for new inquiries received through IndiaMART.

2. Creating a Workflow in Pabbly Connect

After clicking ‘Create Workflow’, you will be prompted to name your workflow. For instance, name it ‘Send WhatsApp Message to IndiaMART Leads’. This helps in identifying the workflow later.

• Click on the blue button labeled ‘Create’.
• Select ‘IndiaMART’ as the trigger application.
• Choose ‘New Lead’ as the trigger event.

By selecting ‘New Lead’, your workflow will initiate whenever a new inquiry is captured. This is where Pabbly Connect begins its role in automating the process of sending WhatsApp messages.

3. Connecting IndiaMART to Pabbly Connect

To connect IndiaMART to Pabbly Connect, you will receive a Webhook URL after setting up your trigger. Copy this URL and head to your IndiaMART account.

Navigate to the Lead Manager section, then go to ‘Import/Export Leads’. Here, select ‘Push API’ from the options. You will need to fill out the required information:

• Set the Source as ‘Other’.
• Enter ‘Pabbly Connect’ as the CRM Platform Name.
• Paste the copied Webhook URL in the Webhook Listener URL field.

Once you have entered these details, click ‘Save Details’. This integration allows Pabbly Connect to capture leads from IndiaMART automatically.

4. Sending WhatsApp Messages via Pabbly Connect

Now that you have set up the connection, it’s time to send WhatsApp messages. For this, select ‘ASC’ (or any WhatsApp service provider) as the action application in Pabbly Connect. using Pabbly Connect

Choose ‘Send Template Message’ as the action event. If you haven’t connected your ASC account yet, you will need to do so by providing the API key:

Navigate to your ASC account and find the API key under the Manage section. Copy and paste the API key into Pabbly Connect.

Once connected, you can map the mobile number and name fields from the previous step. This ensures that each lead receives a personalized message, enhancing customer engagement.

5. Testing the Integration

After mapping the necessary fields, click on the ‘Save and Send Test Request’ button. This will allow you to send a test WhatsApp message to verify that the integration works correctly.

Check your WhatsApp to confirm that the message has been received. If successful, you will see a message like: ‘Hello [Lead Name], thank you for your inquiry on IndiaMART’. This confirms that Pabbly Connect has successfully automated the process.

With this setup, every time you receive a new lead on IndiaMART, an automated WhatsApp message will be sent to that lead, streamlining your communication process.

Conclusion

In summary, using Pabbly Connect to automate WhatsApp messages to your IndiaMART leads can significantly enhance your communication efficiency. This step-by-step guide provides a clear path to set up this automation, allowing you to focus more on your garments business while maintaining strong customer engagement.