How to Send WhatsApp Messages to IndiaMART Leads Using Pabbly Connect

Learn how to automate sending WhatsApp messages to IndiaMART leads using Pabbly Connect with this detailed step-by-step tutorial. Discover hidden automation capabilities within your existing tools. This guide shows you how to connect your essential applications and permanently eliminate redundant manual processes.

Watch Step By Step Video Tutorial Below

1. Introduction to Pabbly Connect for Automating WhatsApp Messages

Pabbly Connect is a powerful automation platform that allows you to integrate various applications seamlessly. In this tutorial, we will explore how to send WhatsApp messages to IndiaMART leads using Pabbly Connect. This integration helps automate the communication process, ensuring quick responses to potential customers.

To get started, you need to have an account with both IndiaMART and Pabbly Connect. This setup enables you to capture leads from IndiaMART and send automated messages via WhatsApp, enhancing customer engagement and improving conversion rates.

2. Setting Up Pabbly Connect Workflow

First, log in to your Pabbly Connect account. Once logged in, navigate to the dashboard where you will create a new workflow. Click on the ‘Create Workflow’ button located at the top right corner. Name your workflow something descriptive like ‘Send WhatsApp Message to IndiaMART Leads’.

Next, select a folder for your workflow. You can choose an existing folder or create a new one. After naming your workflow, click on the ‘Create’ button to proceed. This will set the foundation for the automation process.

3. Trigger Setup with IndiaMART

Now, it’s time to set up the trigger for your workflow. Select IndiaMART as your trigger application and choose the event as ‘New Lead’. This configuration ensures that every time a new lead is generated on IndiaMART, it will trigger the workflow in Pabbly Connect.

Once you select the trigger event, you will receive a webhook URL. This URL is crucial as you will need to integrate it with your IndiaMART account. Follow these steps to complete the setup:

• Copy the webhook URL provided by Pabbly Connect.
• Log into your IndiaMART seller account.
• Navigate to the Lead Manager and select ‘Import/Export Leads’.
• Choose ‘Other’ as the source and paste the webhook URL in the designated field.

After completing these steps, save the details to finalize the trigger setup.

4. Action Setup with WhatsApp

With the trigger established, the next step is to configure the action that sends WhatsApp messages. Select Pabbly Chatflow as your action application and choose the action event as ‘Send Template Message’. This action will send a pre-defined message to the leads captured from IndiaMART.

In this step, you will need to connect your Pabbly Chatflow account with Pabbly Connect. To do this, click on ‘Add New Connection’ and enter your API token from your Pabbly Chatflow account. After successfully connecting, map the recipient’s mobile number from the lead details. This mapping ensures that the right contact receives the message.

5. Testing and Activating the Workflow

After setting up the action, it’s essential to test your workflow to ensure everything functions as intended. Generate a test lead in your IndiaMART account to trigger the webhook. Check the response in Pabbly Connect to confirm that the lead details are received properly.

Once you verify the test response, activate your workflow. This activation means that every time a new lead comes through IndiaMART, an automated WhatsApp message will be sent without any manual intervention. This automation significantly enhances your response time and improves customer satisfaction.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate sending WhatsApp messages to IndiaMART leads. By setting up triggers and actions in Pabbly Connect, you can enhance your customer engagement and streamline communication effortlessly. Automating this process saves time and ensures that leads receive timely responses, ultimately boosting your conversion rates.