How to Send WhatsApp Messages to Facebook Leads Using Pabbly Connect

Learn how to automate sending WhatsApp messages to Facebook leads using Pabbly Connect in this detailed tutorial for retail and e-commerce businesses. Transform complex automation concepts into accessible, actionable steps that eliminate unnecessary manual work while maximizing existing application capabilities.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Automation

To send WhatsApp messages to Facebook leads, you first need to access Pabbly Connect. Start by visiting the Pabbly Connect homepage at Pabbly.com/connect. Here, you can sign up for a free account or log in if you are an existing user.

Once logged in, navigate to the dashboard where you can create a new workflow. This automation will allow you to connect Facebook Lead Ads with WhatsApp using the WhatsApp Cloud API. With Pabbly Connect, no coding skills are required to set up this integration.

2. Creating a New Workflow in Pabbly Connect

After accessing your dashboard in Pabbly Connect, click on the ‘Create Workflow’ button. You will be prompted to name your workflow, for example, ‘Send Automated WhatsApp Message to Facebook Leads for E-commerce and Retail Business.’ Select a folder to save the workflow.

• Name the workflow appropriately.
• Select a folder for organization.
• Click on ‘Create’ to proceed.

Once the workflow is created, you will see two windows: one for the trigger and another for the action. Here, you will set Facebook Lead Ads as the trigger and WhatsApp Cloud API as the action to send messages automatically.

3. Setting Up Trigger and Action in Pabbly Connect

In your new workflow, select ‘Facebook Lead Ads’ as the trigger application. Choose the trigger event as ‘New Lead Instant’ to capture leads as they come in. Click on ‘Connect’ to create a new connection with your Facebook account. using Pabbly Connect

Once connected, select the Facebook page and the lead gen form you want to use. After saving and sending a test request, you will need to submit a test lead through the Facebook Lead Ads testing tool to ensure everything is working correctly.

• Select your Facebook page.
• Choose the lead gen form you created.
• Click ‘Save and Send Test Request’ to test the connection.

Once the test lead is submitted, Pabbly Connect will capture the lead’s information, confirming that the trigger setup is successful.

4. Connecting WhatsApp Cloud API for Sending Messages

Now, it’s time to set up the action. Select ‘WhatsApp Cloud API’ as the action application and choose the action event as ‘Send Template Message.’ Click on ‘Connect’ to create a new connection with your WhatsApp Cloud API account. using Pabbly Connect

You will need to enter your WhatsApp Cloud API credentials, including the access token, phone number ID, and WhatsApp business account ID. These details can be found in the Meta for Developers dashboard.

Copy and paste the access token. Enter the phone number ID. Input the WhatsApp business account ID.

After entering these details, click ‘Save’ to establish the connection. This allows Pabbly Connect to send WhatsApp messages automatically when new leads are generated.

5. Sending WhatsApp Messages to Facebook Leads

With the WhatsApp Cloud API connected, you can now configure the message to be sent. Select the template you created for sending messages and map the recipient’s mobile number from the captured lead data. Ensure that the message body includes any variables you want to personalize.

After mapping the necessary fields, click on ‘Save and Send Test Request’ to send a test message. If successful, you will see a confirmation that the message was sent, and you can check your WhatsApp for the received message.

By following these steps, you have successfully automated the process of sending WhatsApp messages to your Facebook leads using Pabbly Connect. This integration streamlines communication and enhances customer engagement for your retail and e-commerce business.

Conclusion

In this tutorial, we explored how to use Pabbly Connect to automate sending WhatsApp messages to Facebook leads. This integration enhances customer engagement and simplifies communication for retail and e-commerce businesses. Start using Pabbly Connect today to streamline your workflows!