Learn how to automate WhatsApp messages on Wix form submissions using Pabbly Chatflow. Follow our step-by-step guide for seamless integration. Create intelligent chat experiences that delight users while collecting valuable information and moving prospects through your sales process.

Watch Step By Step Video Tutorial Below


1. Introduction to Automating WhatsApp Messages with Pabbly Chatflow

In this section, we will discuss how to send automated WhatsApp messages using Pabbly Chatflow when a Wix form is submitted. This process is crucial for businesses, especially in real estate, to engage leads effectively. By automating these messages, you can provide timely responses without manual intervention.

Using Pabbly Chatflow, you can set up an integration that captures form submissions and sends personalized WhatsApp messages instantly. This not only improves customer service but also helps in converting leads into clients more efficiently.


2. Setting Up Pabbly Chatflow for WhatsApp Integration

To begin, access your Pabbly Chatflow account. If you do not have one, you can sign up for free. Once logged in, you will be directed to the dashboard where you can create workflows. Click on the ‘Create Workflow’ button to start setting up your automation.

Here are the steps to set up your workflow in Pabbly Chatflow:

  • Click on the ‘Create Workflow’ button.
  • Name your workflow, for example, ‘Send WhatsApp Message on Wix Forms Submission’.
  • Select a folder to save your workflow.

After setting up the workflow, you will define a trigger. This trigger will be set to ‘New Form Submission’ from Wix Forms, which will initiate the automation whenever a new form is submitted. This is where Pabbly Chatflow begins to work its magic by connecting your Wix forms to WhatsApp messages.


3. Connecting Wix Forms to Pabbly Chatflow

To connect Wix Forms to Pabbly Chatflow, you need to copy the webhook URL generated by Pabbly. This URL will allow Wix to send form submission data to Pabbly Chatflow. Follow these steps to set it up:

In your Wix account, navigate to the Automations section and create a new automation. Select the trigger as ‘New Form Submitted’ and link it to the webhook URL from Pabbly Chatflow. This ensures that whenever a form is submitted, the data is sent directly to Pabbly.


4. Sending WhatsApp Messages via Pabbly Chatflow

Once the connection is established, you can set the action to send a WhatsApp message using Pabbly Chatflow. This involves selecting the action as ‘Send Template Message’. You will need to configure the message template that will be sent to leads upon form submission.

To do this, you must first create a message template in Pabbly Chatflow. Here’s how to create a template:

  • Go to the Templates section in Pabbly Chatflow.
  • Click on ‘Add New Template’ and fill in the required fields.
  • Ensure the template is approved by Meta before use.

After creating the template, map the lead’s phone number from the Wix form submission to the WhatsApp message field in Pabbly Chatflow. This ensures that the message is personalized for each lead.


5. Testing the Automation Setup

To ensure everything is working correctly, perform a test submission on your Wix form. This will trigger the automation you set up with Pabbly Chatflow. After submitting the form, check your WhatsApp to see if the automated message has been received.

Here’s how to test your setup:

Submit the form with test data. Check the inbox in Pabbly Chatflow for message logs. Verify the WhatsApp message received matches the template.

If the message is received successfully, your automation is set up correctly. You can now engage your leads effectively without manual effort using Pabbly Chatflow.


Conclusion

In conclusion, using Pabbly Chatflow to send WhatsApp messages upon Wix form submissions is a powerful way to automate lead engagement. By following the steps outlined, you can streamline your communication and enhance customer service in your business.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.

This integration not only saves time but also ensures that your leads receive timely responses, ultimately leading to higher conversion rates. Start using Pabbly Chatflow today to elevate your customer interaction!