Learn how to automate sending WhatsApp messages on receiving Razorpay payments using Pabbly Connect and MSG24x7. Step-by-step guide included. Develop expertise in application integration and learn how to design streamlined automation workflows using proven, simplified approaches.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Razorpay and MSG24x7 Integration

To send WhatsApp messages on receiving Razorpay payments, the first step is to set up Pabbly Connect. This integration allows automated messaging through MSG24x7 whenever a payment is captured in Razorpay. Start by signing into your Pabbly Connect account and accessing the dashboard.

Next, click on the ‘Create Workflow’ button on the right side. Name your workflow, for instance, ‘Send WhatsApp Message on Receiving Razorpay Payment Using MSG24x7’, and click ‘Create’ to proceed. This action will open a blank workflow where you can configure the trigger and action.

2. Configuring the Trigger Event for Razorpay Payments

In this section, you will configure the trigger event using Pabbly Connect. Select Razorpay as the trigger application and choose ‘Payment Captured’ as the trigger event. This setup ensures that every time a payment is successfully made, the workflow will initiate.

  • Open the trigger window in Pabbly Connect.
  • Search and select Razorpay.
  • Choose ‘Payment Captured’ as the trigger event.

After selecting Razorpay, a webhook URL will be generated. Copy this URL and proceed to your Razorpay account to set up the webhook. This step is crucial for linking Razorpay with Pabbly Connect.

3. Setting Up the Webhook in Razorpay

To complete the integration, navigate to the Razorpay account settings to add the webhook URL from Pabbly Connect. Go to the Webhooks section and click on ‘Add New Webhook’. Paste the copied webhook URL and select ‘Payment Captured’ as the event for the webhook.

Click on ‘Create Webhook’ to save your settings. This establishes a connection between Razorpay and Pabbly Connect, allowing the platform to receive notifications for any captured payments. Ensure that the webhook is successfully saved before proceeding.

4. Configuring the Action Event to Send WhatsApp Messages

Once the trigger is set up, the next step is to configure the action event in Pabbly Connect. Select MSG24x7 as the action application and choose ‘Send WhatsApp Message’ as the action event. This action will send a WhatsApp message to the customer upon payment confirmation.

  • Connect to MSG24x7 using the API key from your MSG24x7 account.
  • Map the required fields such as mobile number and message template.
  • Ensure the message template is set live in MSG24x7.

After mapping the necessary fields, click on ‘Save and Send Test Request’ to verify if the WhatsApp message is sent successfully. This step confirms that the integration between Razorpay and MSG24x7 through Pabbly Connect is functioning as intended.

5. Final Verification of the Integration

To ensure everything is working correctly, perform a test payment through Razorpay. Check if the WhatsApp message is sent to the customer as expected. The message should confirm the payment status and provide further details.

By using Pabbly Connect, you can automate this process seamlessly. If the message is received successfully, your integration is complete. You can now send WhatsApp messages automatically whenever a new payment is captured in Razorpay.

Conclusion

This tutorial demonstrated how to send WhatsApp messages on receiving Razorpay payments using Pabbly Connect and MSG24x7. By following these steps, you can automate customer communication effectively and enhance your business operations.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.