How to Send Received KrispCall SMS on Microsoft Teams Using Pabbly Connect

Learn how to send received KrispCall SMS directly to Microsoft Teams using Pabbly Connect. This step-by-step tutorial covers everything you need to know! This comprehensive guide reveals exactly how to connect your applications and automate repetitive tasks — accessible for professionals of all technical backgrounds.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To send received KrispCall SMS on Microsoft Teams, you need to access Pabbly Connect. Start by typing ‘Pabbly.com/connect’ in your browser. This will direct you to the Pabbly Connect landing page.

On the landing page, you have two options: ‘Sign In’ for existing users or ‘Sign Up for Free’ for new users. New users can sign up and receive 100 free tasks every month. Once logged in, you will be directed to the Pabbly Connect dashboard.

2. Creating a New Workflow in Pabbly Connect

In your Pabbly Connect dashboard, click on the ‘Create Workflow’ button located at the top right corner. You will be prompted to name your workflow; label it as ‘Send Received KrispCall SMS on Microsoft Teams’. using Pabbly Connect

• Choose a folder to save your workflow, such as ‘Crisp Call to Microsoft Teams Automation’.
• Click on ‘Create’ to proceed to the trigger and action setup screen.

In this setup, you will define the trigger and action that will automate the SMS sending process. The trigger application will be ‘Crisp Call’ and the action application will be ‘Microsoft Teams’.

3. Setting Up the Trigger with Crisp Call

To set up the trigger in Pabbly Connect, search for ‘Crisp Call’ in the trigger application section. Select the event ‘New SMS or MMS’ as the trigger event. This means that the automation will start whenever you receive a new SMS.

Next, click on the ‘Connect’ button to establish a connection between your Crisp Call account and Pabbly Connect. You will need to provide your API Key and Secret Key from your Crisp Call account settings.

• Navigate to your Crisp Call account dashboard.
• Go to Settings, then Developer to find your API Key and Secret Key.

After entering these keys in Pabbly Connect, click on ‘Save’ to finalize the connection. Now, Pabbly Connect will capture any new incoming SMS in real-time.

4. Setting Up the Action with Microsoft Teams

After successfully setting up the trigger, the next step is to configure the action. Search for ‘Microsoft Teams’ in the action application section and select the action event as ‘Send Message in a Channel’. using Pabbly Connect

Click on the ‘Connect’ button to link your Microsoft Teams account with Pabbly Connect. You will need to authorize the connection by clicking on ‘Accept’ to allow secure access.

Select the team, such as ‘Course Queries Team’, and the channel, like ‘General’. Compose the message to be sent, including details from the SMS received.

Make sure to use the mapping feature in Pabbly Connect to dynamically insert the SMS content and the sender’s number into your message. This ensures that every new SMS will have the correct details.

5. Testing the Integration

Once all configurations are done, it’s time to test the integration. Click on ‘Save and Test Request’ to initiate the process. Pabbly Connect will wait for a response from Crisp Call. using Pabbly Connect

Send a test SMS to your registered number to see if the details are captured in Pabbly Connect. You should see the SMS details reflected in the response section.

If the SMS details appear successfully, proceed to send the message to Microsoft Teams. Check the specified channel in Microsoft Teams to confirm the message was sent.

This testing confirms that your automation is working correctly. From now on, every time you receive a new SMS on your registered number with Crisp Call, it will be sent to your Microsoft Teams channel automatically.

Conclusion

Using Pabbly Connect, you can effectively automate the process of sending received KrispCall SMS directly to Microsoft Teams. This integration enhances communication and ensures that important messages are promptly addressed.