How to Send Order Confirmation SMS for Multi-Product WooCommerce Orders Using Pabbly Connect

Learn how to automate sending order confirmation SMS for multi-product WooCommerce orders using Pabbly Connect and Twilio in this detailed tutorial. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WooCommerce and Twilio Integration

To send order confirmation SMS for multi-product WooCommerce orders, you need to set up Pabbly Connect. First, log into your Pabbly Connect account. If you don’t have an account, you can create one for free in just a few minutes.

Once logged in, navigate to the dashboard and click on the blue button labeled ‘Create Workflow’. You will be prompted to name your workflow; a suitable name could be ‘Send Order Confirmation SMS for Multiple Product WooCommerce Orders.’ Select a folder for your workflow and click on ‘Create’.

2. Setting the Trigger Event in WooCommerce

In this step, we will set the trigger event in WooCommerce using Pabbly Connect. Choose WooCommerce as the trigger application. Select the trigger event as ‘New Order Created’. This will ensure that every time a new order is placed, it triggers the workflow.

• Select WooCommerce as the trigger application.
• Choose ‘New Order Created’ as the trigger event.
• Copy the webhook URL provided by Pabbly Connect.

Next, go to your WooCommerce dashboard, navigate to the settings, and find the advanced options. Here, you will add a new webhook by pasting the copied URL. Make sure to set the status to active and select the same topic as the trigger event.

3. Capturing Order Details from WooCommerce

After setting up the trigger, the next step is to capture order details using Pabbly Connect. Once a new order is placed, the details will be sent to the webhook URL you configured. You will see the order details captured in Pabbly Connect.

To ensure the data is captured correctly, place a test order in WooCommerce. The order details, including customer information and product items, will be sent to Pabbly Connect. Make sure that the response includes the necessary order details like customer name, email, and phone number.

• Place a test order in WooCommerce.
• Check the response in Pabbly Connect for accuracy.
• Ensure the response contains all necessary details.

This process confirms that Pabbly Connect is effectively capturing the order data. Once you have verified the details, you can proceed to format this data for the SMS.

4. Formatting Order Details for SMS

Now that we have captured the order details, the next step is to format this data into a readable format using Pabbly Connect. Add a new action step and select the ‘Run JavaScript’ option. This allows you to manipulate the data as needed.

In the JavaScript code section, input the necessary code to convert the captured order details into a simpler format. Make sure to map the line items correctly so that the product details are included in the SMS.

Select ‘Run JavaScript’ as the action step. Input the JavaScript code to format the data. Map the line items to include product details.

Once you save and execute this step, you should receive a response that confirms the data is formatted correctly. This sets the stage for sending the SMS with the formatted order details.

5. Sending SMS Confirmation via Twilio

The final step in this integration process is to send the order confirmation SMS using Twilio, facilitated by Pabbly Connect. Choose Twilio as the action application and select the ‘Send SMS’ action event. Connect your Twilio account by entering the required credentials.

In the SMS body section, craft your confirmation message. Use the mapped customer details and formatted product information to personalize the message. Ensure you also specify the recipient’s phone number, which you can map from the order details captured earlier.

Select Twilio as the action application. Input the SMS body with mapped details. Specify the recipient’s phone number.

After saving this step, send a test SMS. You should receive the SMS confirmation on the specified number, indicating that the integration is successful. From now on, every time an order is placed, an SMS will be sent automatically to the customer.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to automate sending order confirmation SMS for multi-product WooCommerce orders. By integrating WooCommerce with Twilio through Pabbly Connect, you can streamline your order confirmation process efficiently.

With this setup, every new order will trigger an SMS confirmation, enhancing customer communication and satisfaction. Automate your WooCommerce workflow today with Pabbly Connect!