How to Send Google My Business Review Alerts to Email Addresses Using Pabbly Connect

Learn how to automate Google My Business review alerts to email addresses using Pabbly Connect. Follow this detailed tutorial for step-by-step instructions. Discover how to seamlessly connect your essential tools through accessible instructions that make powerful automation available to professionals at every skill level.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Google My Business Review Alerts

To send Google My Business review alerts to multiple email addresses, you need to set up Pabbly Connect. This platform allows seamless integration between Google My Business and Gmail to automate the process of sending review notifications.

First, log in to your Pabbly Connect account or create a free account if you haven’t done so. Once logged in, navigate to the dashboard and click on the ‘Create Workflow’ button. Name your workflow something like ‘Send Google My Business Review to Multiple Email Addresses’ and click on the ‘Create’ button.

2. Configuring the Trigger for New Reviews in Google My Business

Next, you will need to configure the trigger in Pabbly Connect. Select Google My Business as the trigger application and choose the event ‘New Review’. This setup allows Pabbly Connect to monitor your Google My Business profile for any new reviews.

To connect to Google My Business, click on the connect button, and choose to sign in with your Google account. Grant the necessary permissions to allow Pabbly Connect access to your Google My Business account. Once connected, Pabbly Connect will automatically fetch the most recent review data. This data will include the reviewer’s name, rating, and comments.

• Select Google My Business as the trigger application.
• Choose ‘New Review’ as the trigger event.
• Connect your Google account to allow Pabbly Connect access.

After setting up the trigger, you can test it to ensure that Pabbly Connect captures the review data correctly. This step is crucial to confirm that your integration is working as expected.

3. Setting Up the Action to Send Emails via Gmail

Once the trigger is configured, the next step is to set up the action in Pabbly Connect. Select Gmail as the action application and choose the event ‘Send Email’. This allows Pabbly Connect to send the review notifications to specified email addresses.

To connect your Gmail account, click on the connect button and provide the necessary permissions. After connecting, you will need to fill in the required fields such as recipient email addresses, sender name, and subject line. You can specify multiple email addresses separated by commas to send notifications to your entire team.

• Enter multiple recipient email addresses separated by commas.
• Provide a sender name and an email subject like ‘New Review Notification’.
• Map the review details into the email body for personalization.

After filling out the necessary fields, click on ‘Save and Send Test Request’ in Pabbly Connect to test the email sending functionality. If everything is set up correctly, you should receive an email notification with the review details.

4. Finalizing Your Automation in Pabbly Connect

After testing the email functionality, you can finalize your automation in Pabbly Connect. Ensure that all fields are correctly mapped and that the email format is as desired. You can also adjust the email content to include specific details like the review date and time.

Once you are satisfied with the setup, activate your workflow. This means that every time a new review is posted on your Google My Business profile, Pabbly Connect will automatically send out email notifications to the specified addresses. This automation saves time and ensures that your team stays updated on customer feedback.

Additionally, if you want to format the review date and time into a simpler format, you can use the Date and Time Formatter feature in Pabbly Connect. This allows you to customize how date and time appear in your email alerts, making them more readable.

5. Conclusion: Automating Google My Business Alerts with Pabbly Connect

In conclusion, using Pabbly Connect to send Google My Business review alerts to multiple email addresses is an efficient way to keep your team informed. The integration process is straightforward and allows for automation that saves time and effort.

By setting up a workflow in Pabbly Connect, you can ensure that every new review is captured and communicated promptly to your team. This not only enhances customer service but also helps in managing your online reputation effectively.