How to Send Confirmation Messages on WhatsApp for Google Forms Submission Using Pabbly Connect

Learn how to automate sending confirmation messages on WhatsApp for Google Forms submissions using Pabbly Connect. Step-by-step tutorial with clear instructions. Explore efficient methods for automating routine tasks with clear, concise instructions suited for both newcomers and experienced professionals.

Watch Step By Step Video Tutorial Below

1. Accessing Pabbly Connect for Integration

To send confirmation messages on WhatsApp for Google Forms submissions, first access Pabbly Connect. This platform facilitates seamless integration between Google Forms and WhatsApp, enabling automation without coding skills.

Visit the Pabbly Connect homepage by typing the URL into your browser. If you are a new user, click on ‘Sign up for free’ to create an account. Existing users can simply log in. Upon registration, you receive 100 free tasks each month to explore the platform’s features.

2. Creating a Workflow in Pabbly Connect

After signing into Pabbly Connect, navigate to the dashboard. Here, you can create a new workflow by clicking on the ‘Create Workflow’ option. Name your workflow appropriately, such as ‘Send Confirmation Message on WhatsApp for Google Form Submission’.

Once named, select the folder where you want to save this workflow. After clicking ‘Create’, you will see two sections: Trigger and Action. The Trigger will be Google Forms, and the Action will be WhatsApp Cloud API. This setup allows you to send WhatsApp messages automatically upon form submission.

3. Setting Up Google Forms and Sheets

To set up Google Forms, create a form that collects participant details, including name, email, and phone number. Then, link this form to Google Sheets to capture responses. In Google Forms, go to the Responses tab and select ‘Link to Sheets’ to create a new spreadsheet.

• Create a new spreadsheet for responses.
• Add a column for status updates (Confirmed/Not Confirmed).

This integration allows Pabbly Connect to capture form submissions dynamically, enabling automatic WhatsApp messages to be sent to participants.

4. Connecting Google Sheets to Pabbly Connect

To connect Google Sheets with Pabbly Connect, install the Pabbly Connect Webhooks add-on from Google Workspace Marketplace. Once installed, go to Extensions > Pabbly Connect Webhooks and set up the initial configuration.

In the setup, paste the webhook URL provided by Pabbly Connect and specify the trigger column, which is typically the last column where data will be entered. This ensures that whenever a form is submitted, the entire row of data is sent to Pabbly Connect.

5. Sending Confirmation Messages via WhatsApp

With the integration set up, the next step is to configure the WhatsApp Cloud API within Pabbly Connect. Select WhatsApp Cloud API as your action application and choose the ‘Send Template Message’ action event. Connect your WhatsApp account by entering the required credentials, such as the token and phone number ID.

Next, create a message template in WhatsApp Cloud API that includes dynamic fields, such as the participant’s name. This allows the message to personalize for each user. After mapping the recipient’s phone number from the Google Sheets response, click ‘Save and Send Test Request’ to ensure everything works correctly.

Once confirmed, your workflow will automatically send confirmation messages to participants via WhatsApp whenever they submit the Google Form. This automation significantly enhances your event management process.

Conclusion

In this tutorial, we explored how to send confirmation messages on WhatsApp for Google Forms submissions using Pabbly Connect. This integration streamlines communication with participants, ensuring they receive timely updates about their registrations.