How to Send Automated WhatsApp Messages to Facebook Leads Using Pabbly Connect

Learn how to send automated WhatsApp messages to Facebook leads for your sanitaryware business using Pabbly Connect in this step-by-step tutorial. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

Setting Up Pabbly Connect for WhatsApp and Facebook Integration

To send automated WhatsApp messages to Facebook leads, the first step is to access Pabbly Connect. This platform enables seamless integration between WhatsApp and Facebook. Start by going to the Pabbly Connect dashboard and clicking on the ‘Access Now’ button to reach your workspace.

Next, create a new workflow by navigating to the right-hand corner and clicking on the ‘Create Workflow’ button. You will be prompted to name your workflow; for this tutorial, we will name it ‘Send Automated WhatsApp Message.’ This setup is crucial for connecting your Facebook leads with WhatsApp through Pabbly Connect.

Setting Up the Trigger for Facebook Leads

The next step in this process is to set up the trigger application, which will be Facebook. In Pabbly Connect, triggers are the events that initiate the workflow. Select Facebook as your trigger application and choose the trigger event, which in this case will be ‘New Lead’ from the Facebook signup form.

Once you select the trigger, you will need to connect your Facebook account to Pabbly Connect. Click on ‘Connect’ and authorize Pabbly to access your Facebook account. After successful authorization, select the Facebook page associated with your sanitaryware business and the lead generation form you want to use.

• Select your Facebook page.
• Choose the lead generation form linked to your page.

After selecting these options, click on ‘Save and Test’ to ensure everything is working correctly. Pabbly Connect will now wait for a new lead to be captured from Facebook, allowing you to automate WhatsApp messages.

Configuring WhatsApp for Automated Messages

With the trigger set up, the next step is to configure WhatsApp to send automated messages. In Pabbly Connect, select WhatsApp as your action application. The action event will be ‘Send Template Message’ which allows you to send pre-defined messages to leads.

To connect your WhatsApp account, you will need to provide the API endpoint and access token. This information can be found in your WhatsApp account settings. Copy the access token and API endpoint, then paste them into the respective fields in Pabbly Connect.

• Access token: Copy from your WhatsApp settings.
• API endpoint: Paste it in the corresponding field.

After entering the required information, click on ‘Save and Send Test Request’ to verify if the connection is successful. If everything is set correctly, you will receive a confirmation message indicating that WhatsApp is now ready to send messages through Pabbly Connect.

Creating the Message Template for WhatsApp

Now that WhatsApp is configured, the next step involves creating the message template that will be sent to new leads. In Pabbly Connect, you can customize the message to include the lead’s name and other relevant details. Choose the template you want to use and define the message content.

The message can be structured as follows: ‘Hello, thank you for your response. Our team member will connect with you soon, and we will share exciting offers with you on the given contact details.’ This message can be customized further based on your business requirements.

Include a greeting to the lead. Mention the lead’s name as a custom parameter. Thank them for their inquiry.

After creating the message template, map the lead’s details, such as the phone number and name, to ensure that the message is personalized. Click on ‘Save’ to finalize the template setup, allowing Pabbly Connect to send out automated messages effectively.

Conclusion

In this tutorial, we demonstrated how to use Pabbly Connect to send automated WhatsApp messages to Facebook leads. By following these steps, you can efficiently connect your sanitaryware business with potential customers through WhatsApp, enhancing your communication and engagement.

Utilizing Pabbly Connect streamlines the process, ensuring that every new lead receives a timely and personalized message, ultimately driving better customer relationships.