Learn how to sell digital downloads using WooCommerce and WhatsApp with Pabbly Connect. Follow this step-by-step tutorial for seamless integration. Transform complex automation concepts into accessible, actionable steps that eliminate unnecessary manual work while maximizing existing application capabilities.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for WooCommerce and WhatsApp Integration

To effectively sell digital downloads using WooCommerce and WhatsApp, we begin by setting up Pabbly Connect. This powerful automation tool facilitates the connection between WooCommerce and the WhatsApp Cloud API.

Start by visiting the Pabbly Connect website. If you don’t have an account, sign up for free to get started. After signing in, access the Pabbly Connect dashboard to create a new workflow for your digital products.

2. Creating a New Workflow in Pabbly Connect

In the Pabbly Connect dashboard, click on the ‘Create Workflow’ button. Name your workflow, for example, ‘Sell Digital Downloads via WooCommerce and WhatsApp’. Choose a folder to organize your workflow.

Next, set up the trigger by selecting WooCommerce as the trigger application. Choose the ‘New Order Created’ event to initiate the workflow whenever a customer purchases a digital product. This step is crucial as it allows Pabbly Connect to monitor new orders automatically.

  • Select ‘WooCommerce’ as the trigger application.
  • Choose ‘New Order Created’ as the trigger event.
  • Connect WooCommerce with Pabbly Connect using the provided webhook URL.

After setting up the trigger, save your workflow. This configuration allows Pabbly Connect to capture new order details effectively.

3. Connecting WooCommerce to Pabbly Connect

To connect WooCommerce to Pabbly Connect, navigate to your WooCommerce settings in WordPress. Go to the ‘Advanced’ settings, then select ‘Webhooks’. Here, you will create a new webhook.

Click on the ‘Add Webhook’ button and fill in the required details. Name your webhook, set its status to active, and choose the ‘Order Created’ topic. Paste the webhook URL from Pabbly Connect into the delivery URL field and save the webhook.

  • Name the webhook (e.g., ‘Digital Products’).
  • Set the status to ‘Active’.
  • Select ‘Order Created’ for the topic.

After saving, you will receive a webhook ID confirming a successful connection between WooCommerce and Pabbly Connect.

4. Setting Up WhatsApp Cloud API in Pabbly Connect

After connecting WooCommerce, the next step is to set up the WhatsApp Cloud API in Pabbly Connect. Choose WhatsApp Cloud API as your action application and select ‘Send Template Message’ as the action event.

For this, you need to connect your WhatsApp Cloud API account with Pabbly Connect. You will require a temporary access token, phone number ID, and WhatsApp business account ID. Retrieve these details from your WhatsApp Cloud API account.

Obtain a temporary access token from the API setup. Copy the phone number ID associated with your WhatsApp account. Get your WhatsApp business account ID.

Paste these details into Pabbly Connect to establish the connection. This setup will allow you to send messages automatically when a new order is created.

5. Sending Messages on WhatsApp with Pabbly Connect

To send the digital product via WhatsApp, create a message template in your WhatsApp Cloud API account. This template will include variables for the customer’s name and the product they purchased.

In Pabbly Connect, map the necessary fields from the WooCommerce order response to your message template. Use the customer’s phone number for the recipient and the product URL for the attachment.

Select the message template you created earlier. Map the customer’s name and the product name in the message body. Attach the product PDF using its URL.

After configuring these details, test the workflow to ensure that the digital product is sent to the customer’s WhatsApp after they complete their purchase on WooCommerce. This integration showcases the efficiency of Pabbly Connect in automating your sales process.

Conclusion

In this tutorial, we explored how to sell digital downloads using WooCommerce and WhatsApp through Pabbly Connect. By setting up triggers and actions, you can automate the delivery of digital products seamlessly. This integration not only saves time but enhances customer satisfaction.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.