How to Integrate Userback Feedback with Discord Using Pabbly Connect

Learn how to post Userback feedback on Discord using Pabbly Connect. This tutorial covers step-by-step integration for efficient feedback management. Implement the precise methodologies leading organizations use to automate repetitive tasks, illustrated with practical examples designed for immediate application.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Userback and Discord Integration

To post Userback feedback on Discord, we will use Pabbly Connect as our integration platform. First, access your Pabbly Connect account by visiting the official website and signing in. If you are a new user, you can sign up for free and receive 100 free tasks every month.

Once logged in, you will see the Pabbly Apps window. Click on ‘Access Now’ under Pabbly Connect. This action will take you to the dashboard where you can create a new workflow for your automation.

2. Creating a Workflow in Pabbly Connect

In this section, we will create a workflow to connect Userback with Discord. Click on the ‘Create Workflow’ button. A dialog box will appear prompting you to name your workflow. Enter a name like ‘Post Userback Feedback on Discord’ and select an appropriate folder to save it.

• Click on the ‘Create’ button to finalize your workflow setup.
• You will see two windows labeled ‘Trigger’ and ‘Action’.

In the ‘Trigger’ section, choose Userback as the trigger application and select ‘New Feedback’ as the trigger event. This setup ensures that whenever a customer submits feedback through Userback, the information will be captured by Pabbly Connect.

3. Connecting Userback to Pabbly Connect

To connect Userback to Pabbly Connect, you will need to copy the webhook URL provided by Pabbly. This URL acts as a bridge between Userback and Pabbly Connect. Go to your Userback account, locate the feedback form you created, and navigate to the Integrations section.

Click on the ‘Connect’ button to access the webhook settings. Paste the copied webhook URL into the designated field and select ‘New Feedback is Added’ as the webhook event. Then, click on ‘Complete Setup’ to activate the webhook. This step is crucial for ensuring that feedback submissions trigger actions in Pabbly Connect.

4. Setting Up Discord Integration in Pabbly Connect

Now that Userback is connected, we will set up Discord as the action application in Pabbly Connect. Click on the arrow in the action section and select Discord. Choose the action event as ‘Send Channel Message’. This configuration allows feedback from Userback to be sent directly to your Discord channel.

• You will need to create a webhook in Discord to get the URL for message delivery.
• Access your Discord channel settings to create a new webhook and copy the URL.

Paste the Discord webhook URL into the Pabbly Connect action setup. Customize the message format by mapping the feedback details from Userback to the message fields. Once everything is set, click on ‘Save and Send Test Request’ to verify the integration.

5. Testing the Integration and Conclusion

After setting up the integration between Userback and Discord via Pabbly Connect, it’s essential to test the workflow. Go to your feedback form and submit a test entry. This will trigger the automation you created.

Check your Discord channel to see if the feedback message appears. If you see the message with the feedback details, congratulations! You have successfully integrated Userback feedback with Discord using Pabbly Connect. This integration enhances communication and allows your development team to respond to customer feedback promptly.

Conclusion

This guide summarizes the key points and helps you understand the essential features and benefits of using this tool.

In conclusion, using Pabbly Connect to post Userback feedback on Discord streamlines the feedback process significantly. It allows teams to stay updated and responsive to customer needs efficiently. This tutorial has guided you through each step necessary for setting up this powerful integration.