Learn how to integrate Google Business Profile and Google Sheets with WhatsApp alerts using Pabbly Connect for five star reviews. Step-by-step tutorial included. Build sophisticated automated workflows in less time than you think. This guide translates complex integrations into straightforward steps for immediate implementation.

Watch Step By Step Video Tutorial Below

1. Setting Up Pabbly Connect for Google Business Profile Integration

To start receiving WhatsApp alerts for five star Google Business Profile reviews, you first need to access Pabbly Connect. This platform allows you to automate the process of tracking reviews and sending alerts without any coding.

Begin by visiting the Pabbly Connect website. If you don’t have an account, click on the sign-up button to create one. Once logged in, navigate to the dashboard where you can create a new workflow specifically for integrating your Google Business Profile and Google Sheets.

2. Creating a Workflow in Pabbly Connect

In this section, you will create a workflow that triggers when a new review is posted on your Google Business Profile. This is essential for automating alerts and logging reviews into Google Sheets. Start by clicking on the ‘Create Workflow’ button in Pabbly Connect.

When prompted, name your workflow, such as ‘WhatsApp Alerts for Five Star Reviews’. After naming, you will see two sections: Trigger and Action. Set your trigger to Google Business Profile and select the event as ‘New Review’. This setup is crucial for receiving timely updates on reviews.

  • Choose Google Business Profile as the trigger application.
  • Select ‘New Review’ as the trigger event.
  • Connect your Google account to Pabbly Connect.

Once the trigger is set, you can proceed to connect your Google account and specify the location for which you want to track reviews. This ensures that only relevant reviews are processed.

3. Integrating Google Sheets to Log Reviews

After setting up the trigger, the next step is to log the review details into Google Sheets. In Pabbly Connect, add a new action step and select Google Sheets as the application. The action event will be ‘Add New Row’ to record each review.

Connect your Google Sheets account by signing in and granting the necessary permissions. Once connected, select the specific spreadsheet where you want to store the review data. Ensure your spreadsheet has columns for Reviewer Name, Rating, and Review.

  • Select the correct spreadsheet for logging reviews.
  • Map the fields from Google Business Profile to your spreadsheet columns.
  • Save the mapping to ensure data is recorded correctly.

Mapping is crucial as it allows you to automatically fill in the details of each review as they come in. This streamlines your review management process.

4. Setting Up WhatsApp Alerts for Five Star Reviews

To receive alerts on WhatsApp for five star reviews, you need to add another action step in your workflow using Pabbly Connect. This step involves setting up a filter to ensure that only five star ratings trigger a WhatsApp message.

Use the ‘Filter by Pabbly’ application to set this up. Specify the condition that the star rating must equal five. This condition is what triggers the WhatsApp alert.

Add a filter step after the Google Sheets integration. Set the filter condition to check if the rating equals five. Save the filter settings to activate the alert process.

Once the filter is in place, add the final action step to send a WhatsApp message using AI Sensei. This step will utilize the template message you set up earlier for alerts.

5. Finalizing the Integration and Testing

After completing the setup, you need to finalize the integration in Pabbly Connect. Ensure that all connections are established, and test the workflow by adding a new review to your Google Business Profile.

Check your Google Sheets to confirm that the new review details are logged correctly. Additionally, verify that you receive a WhatsApp alert for the five star review. This testing phase is essential to ensure everything is functioning as expected.

Remember, every time a new five star review is posted, you will receive an alert on WhatsApp, and the review will be logged into your Google Sheets automatically. This automation significantly enhances your ability to manage customer feedback effectively.

Conclusion

In this tutorial, we explored how to integrate Google Business Profile, Google Sheets, and WhatsApp alerts using Pabbly Connect. By following these steps, you can automate the process of receiving alerts for five star reviews and logging them efficiently. This integration not only saves time but also enhances customer engagement.

Ensure you check out Pabbly Connect to create business automation workflows and reduce manual tasks. Pabbly Connect currently offer integration with 2,000+ applications.